New Survey Features: Publishing Page Improved, Survey Links Optimized, Poll Charts Improved, Survey User Permissions Increased

New survey features added to SurveyGizmo this week.

• New, easier to understand Publishing Page
• New optimized survey links. Faster load times, better response times, more scaleability.
• Poll charts. Better wrapping of labels on poll charts
• Poll charts. Poll charts now support international characters
• www.surveygizmo.com speed improvements loading overall site and survey support forums.
• Survey User Permissions. Increased number of individual surveys that can be assigned to users within user management (Enterprise accounts).

See the entire change log of survey software improvements.

New Survey Features: Create Forms Easier, API, Accessibility

New survey features added to SurveyGizmo this week.

• Bug Fix: URL filtering now works again in all reports
• Bug Fix: Continous Sum questions now properly use Min and Max values
• New Feature:Create ‘Form’ button has been added to the dashboard to simplify the creation of web forms through SurveyGizmo
• Misc Fixes: some long standing spelling errors have been fixed… oops
• New Feature: it is now possible to copy entire pages of questions.
• API Update: ‘folder’ parameter has been added to GetSurveyList command, it allows you to pull surveys from a single folder
• Accessibility: survey questions now use ‘fieldsets’ instead of ‘div’ tags
• Cleaned House: new release cycle and have been architecture deployed. New point releases will roll out every Wednesday at 8am EST.

See the entire change log of survey software improvements.

New Survey Features: Better Survey Exports to PDF and Excel, Bulk Organizing of Surveys

New survey features added to SurveyGizmo this week.

• WordPress plugin updates. Survey WordPress plugin has been fixed with contributions from the WordPress community.
• Better Browse Responses. Ability to choose which questions to display in columns on the Overview Page and Browse Responses page.
• PDF improvement. Custom Matrix now appear correctly in PDF print documents
• PDF improvement. Question numbers in PDF now match question numbers in surveys
• Excel export improvement. Long essay questions are no longer truncated.
• Excel export improvement. Continuous sum questions have been added to Excel version of summary reports
• Survey close window button now works correctly across all browsers and platforms
• “All Your Surveys” page has new bulk editing controls
• Survey questions text export improvement. Tables and group questions now export better
• Email Invite improvement. Email Invite links are now included in the Contacts Export
• Email Invite improvement. Can now resend email to a single contact even if person is bounced

See the entire change log of survey software improvements.

New Survey Features: Cross-tab Reports, SPSS

New survey features added to SurveyGizmo this week.

• Cross Tab Reports updated. Can now select separate questions for horizontal and vertical options.
• SPSS Export. Improved to include piped questions.
• SPSS Export now zips large files.
• Search page improved to show the correct number of results.
• “Please Select” added to table of dropdown menus.

See the entire change log of survey software improvements.

Online help improvements on SurveyGizmo

For the amount of help-related content we have on SurveyGizmo.com, we’ve been hearing from you now that it can be difficult to find the particular help you need to answer questions about how to make your online surveys smarter. So, as a first step to helping you find that content better, we’ve changed the internal search on SurveyGizmo.com, and are now using Google’s engine to power search within the site.

How the new search works

Right now, the search function works from the public site — if you want to search for something while you’re building a survey, open a new browser window and go to www.SurveyGizmo.com (our public site). The search box is visible on every page, and looks like this:

My search example is on piping, something that’s pretty useful if you know how to use it right. So, a little help might be in order, right?

After clicking the search button, my results come back. The cool thing about the results that Google returns is that they are broken up into tabs so you can choose what kind of help you want, as seen below. These are:

Tutorials: Help documentation that the staff of SurveyGizmo has put together that has step-by-step instructions on doing specific tasks.

Forums: Questions asked by SurveyGizmo account holders that are answered mostly by SurveyGizmo staff and sometimes by other SurveyGizmo users.

General: More helpful probably to people who are interested in finding out more about SurveyGizmo, this section will include FAQs, events, features and account pages.

We hope this change will help you better access the information that’s currently on the SurveyGizmo site while we spend more time building out other documentation improvements.

New Survey Features: TURF Analysis Report, Accessibility Improvement, More Survey Piping

New survey features added to SurveyGizmo this week.

• Merge codes: You can now display an entire table question with a single merge code.

• Action logging. Survey actions now record success and errors and can be viewed in the Browse Responses screen. This includes ExactTarget and SalesForce integration.
• Continuous sum. It’s now possible to have an “Other” textbox for continuous sum questions.
• WordPress plugin. Has been updated to work on all WordPress installations.
• Apple Widget. Has been updated to work even if you have a large number of surveys.
• TURF analysis. It’s now possible to simulate combinations of 11 items at once.
• Custom matrix questions. You can now randomize rows within custom matrix questions.
• Accessibility improvement. Moving between pages, screen readers now focus properly at top of page.
• Security update. The SurveyGizmo network is now scanned daily by Hacker Safe for increased security.
• HTTP Post Piping. HTTP Post actions can be looped with piping. Perfect for event registration.
• Survey rich text editor updated.
• Time delayed autoresponders. Email autoresponders can now be set to send on a delayed timer. Perfect for sending email series.
• New site search using Google. Much better searches now–tutorials, blogs,forums in a tabbed interface.

See the entire change log of survey software improvements.

New Survey Features: Miscellaneous Bug Fixes

New survey features added to SurveyGizmo this week.

• Bug fix. PDF report character set improvements.
• Lots of behind the scene improvements in how customers interact with SurveyGizmo.
• Old contact groups now display properly in survey reports.

See the entire change log of survey software improvements.

New Survey Features: Survey to SalesForce.com integration, Spanish translation of unsubscribe, Survey Export Filtering

New survey features added to SurveyGizmo this week.

• Export filtering. csv/Excel survey response exports now have access to filtering exactly like reports.
• Spanish translation of unsubscribe and CAN-SPAM footers now available. Thanks for the translation from our customer Webtools.com
• Resubscribes. Unsubscribed contacts in Email Invites can now be manually resubscribed.
• Randomize continuous sum questions. Now possible to randomize the options in continuous sum questions.
• Publishing tips and warnings added. Overflow warning, spell check helper, clear test data.
• Two upgrades. Survey to SalesForce.com integration: Dates and currency will now format into SalesForce.com format automatically. Multiple response questions can now be forced into SalesForce.com (like check boxes, etc.)
• Matrix reporting values. Can now specify reporting values for multiple select questions in a custom matrix.
• Permissions change. Now only Administrators can delete folders.
• New feature. Can freeze a question position within a randomized page.
• Smarter validation checks on radio buttons, check boxes and drop-down menus.

See the entire change log of survey software improvements.

New Survey Features: Email Invites Export, Email Attachments, Better Survey Logic

New survey features added to SurveyGizmo this week.

• Survey Email Invite contact export. Ability to download bounces, unsubscribes and survey status to Excel.

• Survey source report. A new option for Summary Reports to show all referring websites to your survey and the number of responses.
• Now able to reorder questions within Custom Groups.
• Improved “Add-as-Needed” reporting
• Calendar pop-ups now work with group questions.
• Now able to send attachments with autoresponders. Available to Enterprise accounts.
• Bug fix. “Include Partials “now properly runs when cookie does not exist.
• Survey builder feature upgrade. Label added for autoresponder and sms “Send by default.”
• Survey Taker Progress Bar Update. If using Disqualify function, the progress bar now correctly shows 100% complete.
• Can now use complex combinations of survey page jumping , show/when logic and piping.

See the entire change log of survey software improvements.

New Survey Features: Many new Survey Templates, Account Uploads Increased, Merge Code Wizard

New survey features added to SurveyGizmo this week.

• Feature Upgrade. New survey creation page.
• New survey question templates added. See below:
• Survey template : Online Survey Panel Signup
• Survey template : Focus Group Signup
• Survey template : Product Pricing Survey
• Survey template : Job Application; basic job application
  
• Survey template : Job Application; job application with resume upload
  
• Survey template : Employee Exit Interview
  
• Survey template : Customer Satisfaction - Customer Service
  
• Survey template : Customer Satisfaction - Technical Support
  
• Survey template : Customer Satisfaction - Issue Followup
  
• Survey template : Online Purchaser Survey
  
• Survey template : Customer Profile Survey - with Purchaser Issue
  
• Survey template : Consumer Profile Survey
  
• Survey template : Online Purchaser Survey
  
• Survey template : Landing Page
  
• Survey template : Contact Form - Support
  
• Survey template : Contact Form - with extended lead qualification
  
• Survey template : Contact Form - basic single page, perfect for embedding
• Survey template : SalesForce.com Integrated Contact Form
  
• Survey template : Website Feedback Survey
  
• Survey template : Website Feedback & Visitor Profile
  
• Survey template : Website Visitor Profile
  
• Survey template : Online Purchaser Survey
  
• Survey template : Workshop Registration
  
• Survey template : Simple To-Do List

• Feature upgrade. Can now filter out Partial surveys from Survey Browse Responses and Survey Overview page.
• New survey question type. Side-by-side menu table
• Survey Export update. Abandoned export for Enterprise and Pro accounts now shows query string variables passed through the link.
• Account storage limit increased. All plan types with file uploads had their storage increased tenfold.
• Bug fix. Survey report exports properly hidden during design.
• Email Invite contacts can be edited.
• Added Merge Code Wizard for default value field.
• More data validation during question creation.

See the entire change log of survey software improvements.

New Survey Features: ExactTarget and SalesForce Survey Integration Improvements, Reporting Upgrades

New survey features added to SurveyGizmo this week.

• ExactTarget and SalesForce integration UI. Minor tweaks to make the interface easier.
• Team UI improvement. Minor tweaks to make Team permissions easier.
• Overflow UI improvement. When over your response limit, a message now informs you.
• Logic flags for survey builder. Red text now appears to indicate logic for descriptive text question types as well.
• Bug fix. Inappropriate error when uploading single contact.
• New feature. Paging for Email Invite contact system.
• Feature improvement. General improvements to receipt system.
• Bug fix. Export to text date filter has been fixed.
• Reporting upgrade. You are now able to filter responses based on variables passed through the survey link.
• Reporting upgrade. Better handling of email addresses in reports.
• Reporting upgrade. Reports will no longer attempt to display averages for non-numerial data.
• Reporting option upgrade. For multiple choice questions, can display answers in original question order or by frequency.
• Reporting upgrade. Auto detect numeric data in open text answers and display appropriately.
• Reporting improvement. Graphs auto suppressed when inappropriate.

See the entire change log of survey software improvements.

Email Invitations 2.0

We are happy to announce the successful launch of SurveyGizmo’s New Email Invitation & Reminder Tool!

In 2007 we saw a huge interest in our old email invitation tool. Many marketers, researchers, educators and agencies all rely on email invitations as their primary technique for driving survey responses.

Well, they should love our new tool. It’s now easier to get complete surveys then ever before — and more reliable too!

Here’s a quick summary of this feature and instructions to get you started:

Click a thumbnail for a larger image:

It’s Easy to Understand & Use

The most important thing we have done is to streamline the invitation screens to make creating, monitoring and managing the invitation process easier.

The process of creating an invitation is simple. Click on the ‘Create Invite’ button and then Edit your invitation’s message. One other improvement here is the ability to create both text and html email content. HTML content allows you to brand your email invitations to look just like your other email communications. Having text content gives SurveyGizmo the ability to automatically fallback to the text version when it suspects some of your email recipients don’t support HTML emails.

Scheduling & Auto-Reminders

Reminder emails can be sent manually, automatically skipping over any users who have already completed the survey. The following two paragraphs represent future improvements to email invitations.

There have been a lot of marketing studies about the best times to send emails depending on your audience. Well, with our new email invite tool you can pre-schedule an invitation to be sent — and also define a series of auto-reminders to be sent out x-days after a person receives the first invite!

“Does adding contacts after the first send mess up the auto responders?”

No! SurveyGizmo treats each person as an individual subscriber — so they’ll get auto-reminders x-days out from the time they first got their personal invitation. Also, SurveyGizmo will automatically stops sending reminders after the person completes their survey.

Content Testing & Spam Scores

There is nothing quite like sending out an email invitation only to realize a misspelling or poorly worded phrase has triggered every spam filter on the planet.

Now SurveyGizmo tests your content during the test phase and gives you your SPAM Score and outlines any other problems you might have.

Optimized Deliverability

Our new email software automatically manages a number of deliverability issues to help get your message through. SurveyGizmo now reports on bounces, unsubscribes and throttles delivery to domains such as yahoo, gmail, hotmail, aol, etc.

Unsubscribe Handling

This was the *most* asked for feature in 2007. SurveyGizmo automatically manages unsubscribe requests and will honor requests by your subscribers to stop getting email invitations.

Furthermore, because we *are* a survey company, you can provide an unsubscribe survey on the ‘unsub’ page and get feedback as to why they left your list.

Single Sends

Need to send an email invite to one person at a time? Odd as that may seem — it’s a common real-world need. Sometimes you forget to send an invite to someone until after you main blast has gone.

Now it’s as easy adding a single contact and pressing ’send’. They will get all the personalized reminders and be included in the invite’s tracking and stats.

Intergation via API

That’s right, our new SOAP API is completely integrated with our invitation system. You can manage contacts, lists, invites, messages, trigger sends, check spam scores… everything our application does natively. The API is free for all account levels, but you do need to contact support to gain access to these features.

Suggestions & Comments?

We hope you all make good use of our email invitation tool and enjoy it. If you have any suggestions and comments please make them below or email our team at support@sgizmo.com. Your continued feedback and support is what drives our improvements to SurveyGizmo!

Cheers,

- The SurveyGizmo Team

New Survey Features: New Survey Email Invitation Tool, Page Jumping/Skipping

New survey features added to SurveyGizmo this week.

• New Email Invite Tool. New features include improved user interface, improved work flow, unsubscribes, bounces, graphing, spam analyzer, rolled up statistics, merge code helper and more.

• Reporting upgrade. New filtering option “Does not contain.”
• Page Jumping improvement. Simple Page Jumping indicator now shows your settings on hover.
• Reporting upgrade. Can now filter by IP or cookie.
• Drop-down bug fix. Inappropriate options now hidden.
• Bug fix. “Select all” in reporting now properly greys-out de-selected questions.
• Reporting improvement. Combined Reports now have side label options for pie charts.
• Browse Responses improvement. Can now right click on View link to open in another window.

See the entire change log of survey software improvements.

New Survey Features: Miscellaneous Bug Fixes

New survey features added to SurveyGizmo this week.

• Logic flags for survey builder. Red text now appears to indicate logic is applied to question.
• Bug fix. Appendices now appear in Excel export.
• Upgrade. Excel exports no longer limited to 255 characters per cell.

Fewer additions this week because of company meeting.

See the entire change log of survey software improvements.

New Survey Features: Scheduled Survey Reports, Date Filters, Speed Improvements

New survey features added to SurveyGizmo this week.

• Apostrophes in email addresses are now acceptable within our application
• Scheduled reports. You can now rerun reports on a scheduled basis–hourly, daily, weekly, monthly. Released for Enterprise customers.
• Scheduled emailing of PDF Reports. You can now email up to 5 people a PDF version of the report with custom subject and body text of the email. Enterprise accounts.
• Report copying upgraded. The report copy feature now works with all report types.
• Faster report creation. Select All/Deselect All questions in report creation.
• Improved date filter in reports. Dates will now properly include current date when filtered.
• Bug fix. Show/when drop-down now displayed with proper question in the list.
• Tweaks to email autoresponder
• Bug fix. Tables with required rows now show/hide properly.

See the entire change log of survey software improvements.

New Survey Features: Survey Responses in PDF, Embeddable Survey Reports

New survey features added to SurveyGizmo this week.

• Responses in PDF: Responses can now be downloaded and printed in PDF format. Enterprise only.
• New Report Formats: Summary reports are now available in Word and PDF formats. Pro and Enterprise only
• Reporting Feature Update: After-the-fact duping of reports is improved
• Bug fix: “Other” responses to multiple choice questions will now show data over 120 characters
• Bug fix: Can now switch types in a matrix question without errors
• Reporting feature suppress statistics box: You can now turn on or off statistic boxes in summary reports.
• Response search box: Can now search responses by value or ID.
• Embeddable reports: You can now use Javascript to embed reports in your own webpage. Currently available by request for Enterprise accounts.
• Report improvement: Multi-text box questions now display more relevant summary information
• Report improvement: Summary charts are now alphabetized within frequency
• New report option: You can now set global chart/graph type options within a report
• Survey feeds timing expanded: Feeds now accept times as well as dates for turning surveys on and off

See the entire change log of survey software improvements.

New Survey Features: Private Survey Domains, Survey Responses CSV Exports, Customizable Report Designs

New survey features added to SurveyGizmo this week.

• Script action is no longer as picky about syntax.
• Private domains URL’s remain consistent.
• Private domains will remember if a person has already taken survey. Will give survey respondents choice of editing his/her survey or starting over.
• Server speed is improved.
• Piped values now show up in reports.
• Invite merge codes have been added to the simple Piping Wizard.
• Version 2 csv export to text:
  • quotes are now properly escaped
  • can now filter by date range
• Charts now default from 0-100% on the Y axis. (Looks better!)
• Improved overall look of Advanced Options page
• Can disable Rich Text editor for Email Invites when needed.
• Enterprise customers had access to custom reports designs. We can match branding for your company.
• “Browse Responses” now has a “View All” feature whereby you can view up to 500 responses at once.
• Option in “Advanced Settings” to prevent search engines from indexing your survey, even if the survey link is published on a website.

See the entire change log of survey software improvements.

New Survey Features: TURF Simulator, Survey Responses CSV Export Improvements

New survey features added to SurveyGizmo this week.

• A TURF Simulator has been added for enterprise users. This calculates un-duplicated reach for multiple response questions.
• Report Titles you can now use Option Titles in your reports for Table Questions.
• CSV Export has been improved to show table a question’s top-level question and columns.

See the entire change log of survey software improvements.

New Survey Features: Email Invites, Matrix Questions, Survey Export

New survey features added to SurveyGizmo this week.

• Invite Testing feature has been improved, you can now send a test to 1-3 people, including real merge data selecting randomly from your list.
• Matrix Questions can now be edited while the survey is launched without ‘hiding’ existing response data.
• CSV Export has been improved to show table a question’s top-level question and columns.

See the entire change log of survey software improvements.

New Survey Features: Progress Bar, Survey Linked From

New survey features added to SurveyGizmo this week.

• Progress Bar feature has been improved to understand Show/When and hidden pages.
• Linked From has been added to the CSV Export, showing who referred the person to you surveys.

See the entire change log of survey software improvements.

New Survey Features: SalsForce Integration, Foldering, API, Piping

New survey features added to SurveyGizmo this week.

• SalesForce.com beta integration module is now available for Enterprise customers.
• Menu Show/Hide drop down menus now properly re-hide hidden questions when the value is changed.
• Team Foldering has been added to the main survey list and dashboard
• New API functions SubmitSurvey and GetSurvey have been added to the API
• Side-by-Side Export An exporter that works better with piped values has been released
• Piped Values you can now pipe pages, which have piped questions, which have piped options … yesh. ;)

See the entire change log of survey software improvements.

New Survey Features: Menus, Quizzes, Piped Value Exporting

New survey features added to SurveyGizmo this week.

• .info is now valid email extension for our lead filtering (sorry .info people!).
• Menu Questions (drop downs and select lists) have been greatly improved.
• Foldering has been added to the main survey lists in SurveyGizmo (just click on the folder icons)
• Tally Quizzes have been added to SurveyGizmo!
• Progress bars display their background colors correctly in embedded surveys now.
• Piped Value Exporting you can now export piped values (page and question) in the CSV export.

See the entire change log of survey software improvements.

New Survey Features: Quiz Scoring, Custom Survey Scripting

New survey features added to SurveyGizmo this week.

• Major Release in Progress: we are currently working on a large release, so the new feature roster will seem a little lighter for the next few weeks.
• Quiz Scoring: There is now a new merge code for QuizScoring that will let you show which questions a respondent got wrong.
• Short Names: you can now assign reference names to questions — which become field names in file exports!
• Script Function: there is now a new script function called sgapiGetResponseData(surveyid,responseid). It returns all the data for that response (provided you own the survey you are requesting) you can then use it to trigger logic ands populate one survey from another.
• Don’t Know multiple choice options will automatically sink to the bottom of randomized lists.

See the entire change log of survey software improvements.

New Survey Features: Survey Data Question, Page Jumping, Survey Paths

New survey features added to SurveyGizmo this week.

• New Popup Calendar: a new calendar is available that does not have ‘bleed through’ effects that the old version had. Your respondents can now enter dates with a click of the mouse.
• Improved Page Jumping: surveys now track the page path that a respondant takes, allowing you to jump forwards *and* backwards. Also, the back button works in conjunction with page logic now.
• Bulk Multiple Choice Editing: we have now added a bulk editing tool for those of you with large numbers of multiple choice options!
• Survey Page Paths: you can now see where a respondant got ‘hung up’ in your survey with page paths on the
  Browse Response screen.
• Browser Stats now tracks browser usage in your surveys.

See the entire change log of survey software improvements.

New Survey Features: Spell Check, Users & Teams, Permissions, Response Browsing

New survey features added to SurveyGizmo this week.

• Survey Editing: you can now go back and edit surveys by clicking on the edit link (or sending the edit link to respondants)
• SpellCheck: we have added SpellCheck to the Question Editor.
• Team Management you can now manage teams of users, in effect creating ‘virtual accounts’ inside an Enterprise account.
• Multiple Survey Permissions: You can now limit a user to more than one specific survey at a time
• Response Browser: the ‘browse response’ page has been cleaned up and made more readable.

See the entire change log of survey software improvements.

New Survey Features: 4 Question Types, SMS, Customer Satisfaction Report

New survey features added to SurveyGizmo this week.

• New question types! You can now choose a rating scale, star rating question, custom question group, custom matrix question in addition to the old favorites.
• New actions! Send mobile text messages, display a quiz score, and take advantage of comprehensive integration with ExactTarget subscriber databases.
• Reporting has more options than ever, including additional filters and your ability to choose which type of chart is used to display data.
• Export your data to text (.csv) or SPSS (.sps)
• Enhanced logic options: it’s now easier to use page logic and branching; just use the gear icon next to each question in the Edit Survey tab to get started.
• Satisfaction Meter: rating questions get pooled into a “see-at-a-glance” chart that shows how satisfied your respondents are.

See the entire change log of survey software improvements.

New Survey Features: Accessibility, UTF-8 Multi-lingual Surveys, Survey Templates

New survey features added to SurveyGizmo this week.

• SurveyGizmo is now Survey Accessible! We passed the check up and now comply with Section 508 in the Cynthia browser in CSS and HTML
• We are now fully UTF-8 compliant and can support our non-english speaking customers.
• Our new and improved Search Bar is now capable of searching Blog posts as well as the Forum.
• Nine new Templates have been added. Check them out here!
• There is now Automatic unlocking of your Overflow survey results when you upgrade your account online.

See the entire change log of survey software improvements.

9 New Theme Templates!

SurveyGizmo has nine more shiny new theme templates for your use. Add a little color to your life or go with something simpler. It’s all here. All of these templates can be configured on the Look & Feel Tab and include simple editable fields to modify the following

• Logos: Add your logo into the header. (upload logos in the your Files & Templates area)
• Logo Alt text: Improve survey accessibility by adding alt text to your logos.
• Width: Change the width of the content area.
• Footer text: Modify the footer text to include your copyright, company help line, etc.
• Width: Change the width for different uses.
• Submit, Next and Back Button Text: Configure the text labels on buttons. Very useful for non-English surveys.

If you find any challenges using the survey templates or have requests for other templates that would improve your surveys please let us know in the comments.

• Modern Blue-Grey

  

• Café au lait

  

• Tuscan Red

  

• Green Tea

  

• Beige Boxes

  

• Smoke

  

• Forest Greens

  

• Gizmo Blue-Gold

  

• Sunburst Orange

  

New Survey Features: Page Randomization, Password Protected Surveys, Anonymous Surveys

New survey features added to SurveyGizmo this week.

• Page Randomization - you can now randomize page order in addition to questions and question options!
• New Action Type: Password Protection - you can now create a login page for your survey with our new self-expiring & single use password action.
• New Option: You can now deactivate IP address storage for truly anonymous surveys.

See the entire change log of survey software improvements.

New: Full Support of Non-English Characters

We are happy to announce that SurveyGizmo finally supports non-English characters completely as of this past weekend. For those of you located or who survey outside of the US, this should be welcome news indeed!

Previously, certain sections of the SurveyGizmo application would “garble” non-English characters — making your surveys unattractive and unreadable. Thanks to a lot of help from our customers in the Netherlands, we were finally able to solve this problem.

Also, we are looking for volunteers to help us translate SurveyGizmo into other languages. If this sounds like a project that interests you, please let us know. We are giving away free lifetime Professional accounts to individuals who help us translate our tool into a new language.

Best of luck on all your survey projects!

-The SurveyGizmo Team

Special Note: If you currently have a survey in SurveyGizmo that uses these characters, please check your survey over carefully. Our switch to become an international survey tool required us to switch to UTF-8 (a character code standard) from ISO-8859. Because of this you should confirm that your survey looks good now in UTF8 (only if you have surveys published in languages other than English). If you see any problems, just update the question that looks garbled once last time - and you will be good to go.

New Survey Features: iPoll, Share Polls, Image Chooser

New survey features added to SurveyGizmo this week.

• New social networking features for iPoll. Now Polls can be shared with the world and voted up or down in popularity.
• The image chooser question type now allows for multiple or single selections.
• The edit in place for survey titles now correctly accepts apostrophes.

See the entire change log of survey software improvements.

New Survey Features: Polls for the iPhone, Embed Polls into Blogs, Password Protected Surveys

New survey features added to SurveyGizmo this week.

• iPoll the lite weight polling application for the iPhone or other mobile browsers released.
• Login / Password protected surveys feature released
• Javascript embeddable iPolls released (but so far undocumented)
• API improvements. You can now access survey response data through the API. Read more on the API tutorial page.

See the entire change log of survey software improvements.

New Question Type: Image Chooser

Now that we let people upload images, we thought we should give you a fun way to use them!

The new Image Chooser question type displays several images and allows your respondents to pick an image of their choice by clicking on it. Here’s what it looks like:

We can see some great uses for this, particularly for those of you who are testing logos and brand identity! And the good news is that it’s available for all accounts, even Free ones.

How to use add this question type to your survey:

All you need to do to use this question type is upload some images to your account (see our earlier post about uploading images) then go to your survey and click “add question.” The Image Chooser option is located with other multiple choice question types (as shown in the image below).

Just click on “Image Choice” and you’ll see a scrolling box with thumbnails of all your images. Choose the ones that you’d like to use for this question and then click the “Add this question” button. There! You now have a working image chooser.

As with all our questions, there are advanced options (like triggering other questions, etc) that can be accessed from the advanced question editor. You can also re-style the question using a little CSS magic.

Want to see a real-life example? From now until Weds, June 13th Big Fish Games (http://www.bigfishgames.com) is running a poll using this new image type. The poll is to determine a background option for their massive online community. Here it is: http://s-xi3q2-9564.sgizmo.com

New Survey Features: Map Survey Respondents, Duplicate Survey Response Protection, Real-time Reporting

New survey features added to SurveyGizmo this week.

• Cool world map of survey data: Want to know where in the world your survey data is coming from? Check out the new graphic on a survey’s Overview page.
• Embeded Surveys now report in real-time:A minor oversight of ours, several weeks ago we made all surveys real-time. We did not activate this feature for embedded surveys. It has been activated now!
• Text field validation: Yes, you can now assign validation to text field responses. For example, ask a respondent for an email address, and a message will appear immediately if the address is formatted incorrectly.
• Vote protection for embedded surveys: Prevent survey takers from submitting more than one response in an embedded survey. (This feature was already enabled in other types of SurveyGizmo surveys.)
• Updated autoformatting for percentages: Your respondents can more easily delete previous answers. Thanks for the recommendation, Shane!
• Build-your-own-matrix: This new question type lets you ask several questions at once using multiple question types. More info found in our blog posting.
• Upload files and images: Easily upload images, such as your company logo, and add them to your surveys. Learn all about it in our blog.
• Minor bug fix: Star images now load correctly in embedded surveys.
• WordPress plugin upgrade: Yay! The WordPress plugin has been upgraded. It now has the correct embedding link for surveys.
• Upgraded email autoresponder interface: Check it out — we think you’ll find the interface much easier to use.
• Captions and titles for charts: Have pie and bar charts in your polls? You can give them titles or captions above or below the charts.
• Multiple text box minimum number row specification: Wow, that’s a mouthful! In text box questions, you can now require a survey taker to fill out a minimum number of rows.
• Upgraded poll charts: Poll charts now respect deleted responses.

See the entire change log of survey software improvements.

New Feature: File & Image Uploads

Our New Feature Roster is packed with our enhancements to SurveyGizmo, but we want to make sure you don’t overlook a major new feature that many of you have requested: uploading files for use in your surveys. Now you can easily upload images, such as your company logo, and add them to your surveys. You’ll be able to include, say, PDF files for download via your thank-you page. And you can even allow survey respondents to download files, edit them, and upload them back into your survey.

The feature is available under the Templates and Files link on your SurveyBuilder home page:

Under the File & Image Library tab, simply click the Click Here To Upload Files button, and browse to a file on your hard drive. Then, when you are editing a survey, you can select the uploaded file via the Add Text/Images option.

Free account holders, have you been looking for a reason to upgrade? This may be it, because only paid account holders can take advantage of this feature. As you go up the ladder, you’ll have more space for uploaded files. You’ll find all the details under our Plans & Pricing page.

Pay your pals (us!) via PayPal

We’re happy to announce that you now have the ability to use PayPal to pay for an upgrade to your SurveyGizmo account. A few of you, especially our non-US customers, have had difficulty with credit card transactions not being accepted by our system, and we invite you to take advantage of this quick and easy alternative method for upgrading your SurveyGizmo account. Simply go to your account page and click the button “Change Plan (Using PayPal)”.

And, if you’re already paying via credit card but would like to switch to PayPal, you can do that, too. Wait until a couple of days before your billing anniversary (we don’t want to double bill you!), and downgrade yourself to Free. Then, upgrade via PayPal. Rest assured, this will not affect your data in any way.

Introducing: The SurveyGizmo Affiliate Program

Spread the word and make some cash! Many of you asked us for it, so here it is. Today we’re announcing the SurveyGizmo Affiliate Program, which lets you earn cash for your referrals. Anyone with a SurveyGizmo account — even a Free one — can direct people to our site through this program. And when your referrals sign up for paid accounts, you reap the reward: ${AccountDetails(plan4,monthly_cost);} for {AccountDetails(plan4,name);} sign-ups, {AccountDetails(plan3,monthly_cost,dollarformat);} for {AccountDetails(plan3,name);} sign-ups, and ${AccountDetails(plan2,monthly_cost);} for {AccountDetails(plan2,name);} sign-ups. Even if the referral doesn’t sign up for a paid account right away, you get the credit when they upgrade.

We provide the links for you to place on your Web site or in your opt-in emails. (We appreciate our users and want more, but we want absolutely nothing to do with any spamming!) After you activate your account, you can track it on your very own Affiliate tab, found under your Account page. Have other questions, such as how the program works? You’ll find all the nitty-gritty details on our SurveyGizmo Affiliate Program page.

Lastly, we invite you to take a look at our new Affiliate Program Forum. While you’re always welcome to comment on this and other blog postings here, we’d like to see a lively discussion on this program in our forums, so feel free to post your questions, comments and suggestions there as well.

New Survey Features: Large Survey Editing, Show-Hide with Drop-Down Menus

New survey features added to SurveyGizmo this week.

• Show/Hide now works with drop-down menus
• Force Percent Formatting Major upgrade to percentage formatting. It now behaves much better and makes it more difficult to mis-enter data. It has also been added to tables of text boxes!
• sgUID Get Variable: A new special ‘get string’ or ‘url’ variable has been added. Passing a survey a sgUID will automatically de-dupe against that ID. This is perfect for membership websites and profile surveys!
• Helper Messages: Several new ‘helper’ messages have been added to the system to help you build surveys faster!
• Large Survey Editing: Large surveys automatically switch to page-by-page editing (which makes editing them MUCH easier and faster).

See the entire change log of survey software improvements.

New Survey Features: Quizzes, Custom Survey Scripting, WordPress Plugin Updates

New survey features added to SurveyGizmo this week.

• Quizzes: You can now run quizzes (with automated scoring) in SurveyGizmo. Just click “Create Quiz” to get going!
• New Action Type: Script Control: You can now write mini-scripts in SurveyGizmo that can change the way your survey, poll or quiz behaves — you can perform calculations, update question text, anything you can think of.
• Updated Word Press Plug-in: We have updated our word press plugin so it is compatible with PHP 5 machines

See the entire change log of survey software improvements.

New Survey Features: Share Graphs in Surveys, Email Invites, Print Surveys

New survey features added to SurveyGizmo this week.

• Email Invites Upgraded: We have made dozens of small upgrades to the email invite code. It now allows larger blasts and editing of your invites.
• Also in email invites — if you forget to add a trackable survey link to your email the system will now warn you. This should help reduce embarrassing mistakes!
• New UI Feature!: We have updated the add-a-question screen to be, well… less primitive.
• Print Survey: This feature lets you print your survey. While not intended to become a “print survey,” it does make it easier to bring surveys to meetings and edit them offline.
• Result Graphs!: That’s right! You can now provide real-time pie and bar charts in your surveys. This is great for real-time polls.

See the entire change log of survey software improvements.

New Survey Features: Customize Survey Error Message- Great for Multilingual/Non-English Surveys

New survey features added to SurveyGizmo this week.

• Editable Error Message: You can now change the “error on your page” error message — a feature that was requested especially by those writing surveys in languages other than English.

See the entire change log of survey software improvements.

New Report Options — Updated Tutorial

One of the ways in which SurveyGizmo stands out is its reporting capabilities, with eye-catching graphs, valuable filtering tools, and numerous exporting options. (And that’s just for starters.) In addition, reports now offer new options, including the ability to remove duplicate responses by IP address and rounding percentages to whole numbers.

These options are outlined in an updated tutorial, Creating A Report: The Basics.  We invite you to take a look!

New Survey Features: More Reporting Options, Web 2.0 Bling

New survey features added to SurveyGizmo this week.

• Report Options: Choose from additional options when running reports, including the ability to de-dupe responses and round off percentages.
• Fancy Web 2.0 Features: We added a little AJAX goodness; you can edit survey titles on any page inline as well as inline delete on survey listing pages.

See the entire change log of survey software improvements.

New Survey Features: Export Partial Survey Responses, Hide Page Logic

New survey features added to SurveyGizmo this week.

• Export Feature: It’s now possible to export “partially” completed surveys into a CSV document.
• Easy Page Hiding: You can now set a page to hide-itself based on a question on a previous page. This is different from page jumping and works great with checkbox questions where each checkbox toggles a page of questions on or off.

See the entire change log of survey software improvements.

New Survey Features: Email Invitation Improvements, and some bug fixes

New survey features added to SurveyGizmo this week.

• Email Invites additions to Results Page: The email body and subject are now printed on the results page for future reference.
• Account Page: some bugs fixed on account page
• Knocked out a bug causing occasional blank pages to be delivered in the survey editor (very annoying bug — we’re happy it’s history!)

See the entire change log of survey software improvements.

New Survey Features: Survey Feeds; None of the Above Option

New survey features added to SurveyGizmo this week.

• Embedable Survey Feeds: Now you can use JavaScript to embed a survey feed into a page. Then you schedule surveys to flow into the feed, allow you to change content without have to update your webpage
• “None of the above” options sticks to the bottom: If you add a radio button choice “None of the above” and turn on randomize option order, it will stay rooted to the bottom.
• Improved Javscript Embed: The javascript embed code is now shorter again and solves problems with line breaks destroying the code common in many Content Management Systems like WordPress.
• API Key On/OFF fixed: The API turn on system available on account page now works again! A bug was fixed that prevented the on state form staying on.

See the entire change log of survey software improvements.

Updated FAQ

From time to time (okay, it’s actually on a consistent basis!), you send us questions regarding SurveyGizmo’s design features, tracking capabilities, reporting options and more. So we’ve gathered together the most frequently asked questions and posted them in an updated FAQ. If you want to know about system requirements, design customizations, publishing a survey, integrating with outside applications, etc., this is a great place to start.

This list will continue to grow. If you have any suggestions for items to include, we’d love to hear from you. Please email us with your input.

New Survey Features: JavaScript Embeddable Surveys, New Question Type- Rating Scale

New survey features added to SurveyGizmo this week.

• JavaScript Embed - big improvements: New JS embed code
  improves the stability of embedded surveys as well as adding several
  new features. JS embedded surveys now can have variables passed in from
  the query string. Embedded survey sessions are now tracked with a
  cookie which allows a lot more flexibility.
• New question type - Rating Scale: The rating scale allows
  you to insert a radio button question with a ranking scale from 1 to X.
  You specify the number of gradations and the question will add in the
  labels and scale

See the entire change log of survey software improvements.

New tutorials now online

Want to know the first mistake many companies make when designing surveys? Are you looking for a nifty trick when testing a survey? Confused about how SurveyGizmo’s new filter tool works when you’re creating a report?

We’ve added a couple new tutorials this week: The “Sweet Sixteen” Tips For Building Online Surveys and Creating a Report: The Filtering Tool. We invite you to check them out for answers to the above questions — and plenty of additional tips and tactics for creating effective online surveys.

New Survey Features: Survey Response Exporting Upgrade

New survey features added to SurveyGizmo this week.

• Exporting Upgrade: The export wizard format has been improved to allow easier analysis and external database importing.

See the entire change log of survey software improvements.

Keep track of new features

We’re constantly making improvements to our product and our site, and now you can keep track of those improvements — at a glance. If you have been away from SurveyGizmo for a few days or (gasp) weeks, check out our New Feature Roster. This list will help you catch up and see what has improved in our software. The most recent stuff will always be first!

New Survey Features: Miscellaneous Bug Fixes

New survey features added to SurveyGizmo this week.

• Reorder Questions Fix: You can now drag questions to empty pages that don’t already have survey questions - yeah!
• Report Upgrade: Continuous Sum questions now have an improved Summary Report.

See the entire change log of survey software improvements.

New Survey Features: New Question type Custom Group, more Piping

New survey features added to SurveyGizmo this week.

• Report Fix: Creating filters that result in zero responses no longer time-out your report.
• Report Upgrade: Reports on ranking questions now give you average ranks for each item.
• New Question Type: “Custom Question Group” is now a new question type. It lets you create “repeat on demand” blocks of questions. (The survey respondant presses a “add more” button and an addition copy of the questions appear.
• New Feature: Pipe Question Options from a URL Token. This allows you to add options to a radio, menu, table or checkbox question dynamically from values passed in the Survey’s URL.

See the entire change log of survey software improvements.

New Survey Features: Combine Multiple Surveys Report, Forward Only Surveys

New survey features added to SurveyGizmo this week.

• New Report: Combined Survey Report (lets you merge two surveys with overlapping questions into one report)
• Feature: Forward-Only-Survey: You can now make a survey forward-only. The browser’s back button will not let respondents change answers.
• Fix: “Other” options for checkboxes now require a text entry.

See the entire change log of survey software improvements.

New Survey Features: Integration with ExactTaget, Excel Exports

New survey features added to SurveyGizmo this week.

• Press Release: SurveyGizmo is now an integrated partner with ExactTarget!
• New Feature: Reports are now available in Excel Format

See the entire change log of survey software improvements.

New feature: create custom “friendly” survey links

We’re excited to bring you our latest hot feature: the “friendly survey link.” The power is now in your hands; you have the ability to name your survey’s URL. No more seemingly random numbers must indicate which survey is yours. Instead, survey links can take the form of your company name (what we call your subdomain), followed by your survey name, followed by sgizmo.com. For example, you might name your survey acmecompany.customerservice.sgizmo.com (assuming you were with Acme Company, of course!) This feature is available to all accounts, and {AccountDetails(plan4,name);} accounts can use up to five different company names when creating survey links.

To use the friendly survey link feature, click the Publishing > Promote tab of a survey and scroll down to the section on promoting by Web or Email. Your company name has already been filled in for you, and when you begin typing the survey name, you’ll get real-time feedback about the validity of the survey name (that is, whether it has been used already). Also, your old survey links are still valid, but you can go back to an existing survey and add this feature if you choose.

New online survey reporting tools!

You asked for enhanced reporting tools — and we’ve responded. Last week we launched an entirely new reporting platform. Now you can save multiple reports in different ways, display data in eye-catching new graphs, and run reports while simultaneously working on a survey in SurveyGizmo.

Think we’re kidding about the eye-catching charts? Check this out:

If you have any questions about how the reporting tools work, please take a look at our new tutorials on:

• Creating a basic report
• Exporting data
• Clearing responses

Stay tuned: Next week we plan to launch expanded filtering and graphic configuration reporting tools. The new platform gives us the ability to more easily roll new features into reporting, and you’ll be seeing these features over the next few months. Do you have a particular type of report you’d like to see? Please add a comment to this blog post or email us at support@sgizmo.com.

New Survey Template: Job Application Form with optional resume upload

We have a new basic Job Application survey template now for use. You can easily modify it to meet your specific needs. As always, you can find it listed under templates when you create a survey. This one is already set up to be easily embedded in your web site (the JavaScript embed method works great), but you can change the look and feel so it makes a nice standalone page, too.

Here is a sample:

Advanced Features

If you have one of our paid account levels, you can make the form even more useful by adding an Email Auto-responder Action or a File Upload Survey Question. The File Upload is a great way to receive resumes, work samples, etc. You can receive Word Docs, PDFs, or images, and then download them when viewing the responses in the Browse Responses section of the Reporting Tab.

To add an Email Autoresponder you’ll need at to have at least a Personal Level account. While in the survey editor, scroll down to your Thank You page and click “Add Action,” select “Send Email,” and then fill out the associated fields. To add a File Uploader, you’ll need a Professional or Enterprise account. Simply click Add Question and choose type File Upload.

You asked for it: MySpace Surveys

We couldn’t help but notice all the searches for myspace survey functionality. So here it is — surveys you can embed in MySpace (or other difficult CMS systems)!

Want to see it in action? Here is an example of our contact form embedded into a MySpace profile: http://www.myspace.com/SurveyGizmo. You can create contact forms, surveys, newsletter signups, fun quizzes — anything. We’d love to know what you do with this feature, so get a survey up and post your results to this blog!

Instructions: To use this feature, design a survey in SurveyGizmo (some myspace design tips are listed below). Then, just like normal, click on the “Launch” link (or promote if your survey is already launched). A new option has been added to the bottom of this screen called “Option 3 - MySpace, yada yada yada”. This will give you the css and html to paste into your MySpace profile.

Some helpful tips:

• Don’t use complicated survey questions on the first page — good news, subsequent pages are totally fair game! This is because anything powered (or enhanced) by javascript won’t work on myspace — go figure.
• Here are the ‘Safe’ questions: Instructions, Images, Radio buttons, Checkboxes, Text fields, Essays, File upload forms, Contact questions and tables of the aforementioned.
• If you want, redirect them back to your blog or profile when they are done. You can do this by placing a URL redirect action on the thank you page.
• Lastly, this survey-publishing option doesn’t track abandons the way our other surveys do (a quirk of bypassing our initial page). So, don’t expect that data for myspace surveys.

Taking this feature to the next step: Before you ask, yes, it has occured to us that this feature might lend itself to embedding surveys in HTML emails, too. We suggest you don’t jump the gun on *that one* unless you can afford some time for testing. In the next few weeks we will do our own testing of email-embedded surveys and let everyone know how it turns out.

Good luck with your surveys!

Part 1. Contact Forms & Lead Generation with SurveyGizmo

SurveyGizmo - not just for surveys anymore.

This is the first of two how-to articles on using SurveyGizmo to create Contact Forms, Lead Gen Forms, Support Requests, Newsletter Signups, or any kind of custom form. SurveyGizmo makes a great all-purpose web form tool for embedding data-collection forms on your website. We use the term “survey” frequently around here (duh!) but take it to mean any kind of data collection. The word “survey’ here can easily stand in for web form, and vice versa.

No need to get the IT department involved or set up custom processing code. Just add your questions and drop a small snippet of code on your website - done! Plus, you get some special features that you can’t get from a regular web form.

• Track complete vs. abandon stats
• Send email auto-responders (as with many forms), but also have a downloadable text file with contact info.
• Send your data to more than one place - i.e. accept newsletter subscriptions as part of a contact form and post the subscription back to your Email Service Provider’s API.

This week we have several new, related updates

• New Tutorial: Creating Contact, Lead Generation, Newsletter, and Support Forms
• New Question Templates: 4 new templates for quick form setup
  1. Contact Form - Simple
  2. Contact Form - Extended
  3. Support Form
  4. Newsletter Signup - Extended
• New Look & Feel Template: a Contact Form/Embedded design template with clean simplicity for embedding surveys into your website smoothly

You can see examples in use on our own SurveyGizmo contact form and Widgix contact form. We have reprinted the tutorial here for convenience, but you can find it and others on the SurveyGizmo Tutorial pages.

Creating a Single Step Contact Form

A single-step contact form means that users fill out a single page, and then they see a thank you after submitting.

Step 1: Create a new survey using one of our contact form templates

Create a new survey and choose one of the contact form templates that seems closest to your need.

• Contact Form - Simple
• Contact Form - Extended
• Support Form
• Newsletter Signup - Extended

You can and should edit the questions and layout, so just pick something similar. Read more about the basics of creating a new survey.

The templates all have examples of forms and email auto-responders.

Step 2: Edit the questions

Modify the questions to suit your needs. Clicking the notepad icon will allow you to modify many options. You can also add or reorder questions.

Step 3: Handling the submitted data

You have to decide what happens after the user clicks the submit button. Every data form or survey in SurveyGizmo always has at least two pages. The second page acts as a Thank You page, but it can also hold actions to act on the data collected. Use these actions to send email or push data.

Email auto-responders

All of the Contact forms contain examples of email auto-responders. You can modify these or add additional ones. You can read more about setting up Email Auto-responders here.

Pushing information out of SurveyGizmo

SurveyGizmo Pro and Enterprise accounts have access to an Action type called HTTP Post. This is used to push data to outside services like Email lists, newsletter signups, customer databases, etc. You can transmit information to other outside services such as SalesForce.com, Constant Contact, Campaign Monitor, etc.

Step 4: Modify your look and feel

When you are finished with your questions, it’s time to move on to modify your look and feel. If you used one of our Contact Form Templates, it already comes with a look and feel template that is well-suited to being embedded on a website.

You may, however, want to tweak the width of the form, the font size or font family, text color, the background color, or Submit Button text. You can change all those things on the Look & Feel tab. You can also select different templates or modify the HTML or CSS if desired.

You can click “Preview” to view the included Look & Feel or modifications. For you designers out there - it is also possible to modify the look of a survey by adding CSS to your site that acts on the survey form’s ID and Class names.

Step 5: Embed the form on your site

When you are happy with your preview, it’s time to “Launch” (publish) the Contact Form. Clicking Launch will take you to the Publishing tab. You’ll most likely want the Embed Option 2 - the Javascript Option. You can cut and paste this small snippet of Javascript code and place it on the page in your website where you want the form.

Usually you’ll create a blank Contact Us page on your own site using your own template/design. When the page is viewed, the form will fill in dynamically and be wrapped in your site’s design.

A Special note to WordPress or other CMS users like Drupal, etc.

You can create a page or a post and paste in the Javascript snippet. You need to make sure you paste the Javascript code into the HTML, so if you are using the Rich Text Editor click on the HTML button and paste the code in there. If you paste it in the Rich Text Editor directly it won’t work, because the code will be interpreted as copy text.

You’re done - go visit the page and test your form!

Email auto-responders will run immediately (unless you set a time delay). Stats will begin to show up in 10 - 20 minutes. It’s useful to think of the “Abandoned” data as “views” on your form where someone didn’t fill it in. This is natural on most web sites, but if you feel more people should be filling out the form, you might make changes and compare the data over time to achieve a more useful form.

If you create some forms, feel free to post links here to show them off.

Read Part 2 . Contact Forms: Increase conversions with multi-step web forms

Merge Helper for Survey Auto-responders and Survey Starter Templates

We have added new tools and tutorials to make it easier to build better email auto-responders for your surveys. With the Merge Helper and Email Merge Helper, you can incorporate values from your survey automatically into a survey triggered email auto-responder.

What can you use the Email Auto-responders for?

• Notifying you of each survey taken and providing you a copy of the results
• Sending a name-customized confirmation to survey takers to thank them
• Providing a copy of answers back to respondents - good for tests or quizzes
• Confirming the opt-in to someone joining your newsletter list or submitting a customer service contact form
• Get fancy - Use our landing page template for a “Top Ten Tips on _______.” Then, send then one tip a day, automatically scheduled, over the next ten days.

Use the new Merge Helper to grab any value from a survey and insert it into your survey. You can read more about Auto-responders and the Merge Helper in this tutorial.

Survey Templates

Last week we released new survey templates, but this is the first chance we have had to blog about it. When creating a survey, now you can choose from blank, one of our templates, or a copy of one of your own surveys. Right now there are just three templates, but we’ll be bringing on more. We also encourage user-submitted templates as well!

Keep in mind the survey templates are sets of sample questions. They can be paired with any look & feel template. They can also easily be edited or adapted as you need. Remove, add or edit questions as desired.

You can also preview a template before choosing it.

You can check these survey templates out here

• Basic Questions template - Start here if you’re new to SurveyGizmo
• Customer Service Satisfaction Survey
• Landing Page Template

New Feature: Send Email Invitations

How many times have you wanted to quickly send out an invitation for a survey, then follow up with anyone who hasn’t finished it? How about emailing those who complete your survey to say ‘thank you’ or share final results with them?

Good news — we have just released a survey email invitation tool that lets anyone with a personal, professional or enterprise account do all of that!

With the Email Invites tool you can:

1. Upload email addresses. You can upload from Excel, text files or you can cut and paste into our text-entry.
2. Send an email. Seems basic, but we give you some extra oomph to make sending emails more exciting. You can that automatically merge in name, company, email, and of course the unique survey link.
3. Track Individuals - Survey invitations let you track survey responses back to the original contact — even if your survey doesn’t ask for contact information.
4. Track click-through’s, visits, abandoned surveys, and completed surveys.
5. Send followup emails as a reminder to complete the survey, a thank you, or to share the results with takers.

You can create as many email invites as you like for a survey (each invite is limited to 1000 contacts in one send). Sending to different groups lets you track the results separately.

Need to boost your result count? Send as many ‘followup’ emails