SurveyGizmo was founded in 2006 and is based in beautiful Boulder, Colorado.
Our mission is to provide great survey software and great service to businesses and organizations around the world. We do this by being affordable, innovative, and providing a kick ass customer service experience that our customers love and value as much as our software itself. We wear capes (we really do!) to remind ourselves that our job is to be super heroes to our customers.
We listen! Our customers define our goals.
We explore possibilities! We embrace ideas with a let’s try attitude.
We pursue happiness! Our customers’ happiness is directly related to our happiness.
We go fast! Implement fast, fail fast, learn fast, and iterate. That’s how we do things.
We are passionate! We approach each of our goals with the enthusiasm and tenacity to get things done.
We are avid learners and compassionate teachers! We are an open book, and we’re always reading.
We live to serve! We serve you, each other and the world at large.
How We Run Our Company
We are a bootstrapped company, no outside investors. We value our employees. We celebrate the uniqueness of every individual by providing a place for people to be, and become happy. Respect, openness, and co-operation, along with some fun and celebration, lead to a collection of individuals who are confident and successful. We pass our positive attitude on to everyone with whom we interact.
Because we value our employees, we offer a full suite of benefits: medical, dental, and vision insurance. We provide company-paid life, short and long term disability, and accident insurance to our employees and their families (because, sometimes fun can get you hurt). We have a 401k with a match and no vesting period (because, we don’t believe in golden handcuffs). Plus, we have plenty of perks: daily happy hour beverages (beer, as well as nonalcoholic drinks), discounted movie tickets, company bikes, a massage therapist, and taxi vouchers (because, sometimes fun needs a ride home).
What we expect is: that each of us will take responsibility for our own energy level and our own happiness. We all actively participate in the operation and growth of the organization. This is how we achieve success.
Our Bottom Lines
We believe that a successful company needs to be accountable to more than one bottom line. These four bottom lines guide our daily decision-making, and our organizational priorities.
Our Customer Service Map
We build software that allows you to explore and discover. Because, very little is self-evident. We enable you to feed your need to learn, to know, to prove, to report, and, to become a hero of your own accord.
Forge ahead. Look further! Fill your need. Design your plan. Build your survey. Collect your samples. Report your results. We’ve got you covered! We’ll handle your data with kid gloves and protect it with a steel grip, so that you can take action.
Our support is second to none. We’ll catch you if you stumble, or give you just the right amount of push to get you started. Your data adventure awaits. We’re here for you.