Survey Expert Ryan Farmer observes that many well-known companies aren’t branding their surveys, and discusses why survey design is hyper-important when you want to gather customer feedback.
Jobs
Looking for a fun place to work where your input makes a real difference that is seen and felt?
About SurveyGizmo
Yep, that’s a picture of a few SurveyGizmo-ers on the deck we have at our office . The office, like SurveyGizmo, is a pretty cool place to work. We ride bikes to work (don’t worry we have a shower!), sometimes bring our dogs, and have meetings on the sunny deck. We take the business seriously, but not ourselves. Founded in 2006 and based in Boulder, Colorado, SurveyGizmo is an industry thought leader focused on bringing its customers new solutions for gathering and managing data, while delivering unparalleled support. SurveyGizmo has developed some of the most innovative technologies in the online survey industry, and its API provides easy integration of its robust data collection platform with external enterprise software products. Our web application allows customers to build online surveys and collect or exchange data. Our customers include major universities, Apple, Gulfstream Aerospace, and thousands of others. Here are just a few reasons why it’s a great place to work- People: Work with great people. Our dedicated and smart employees are why our customer service is the best in the business.
- Work in a nice place: We’re based in Boulder, Colorado, a beautiful place to live and work. We work in a great new office and have the entire third floor and most of the second. It’s close to good food, free parking, a dog park, bike routes, etc. On-site shower, so feel free to bike to work or run at lunch.
- Customers love us: In a recent survey, 97% of our paying users said they would recommend us. Read what customers have said here, here, and here.
- Established: We’ve been profitable from the day we started in 2006. We’re not going anywhere but up. We’re growing about 100% annually in revenue and we give back monthly profit sharing bonuses to employees. We’ve grown our customer base substantially in the last year, and we’ll grow even more with your help.
- Not just surveys. SurveyGizmo is a creative platform for any kind of online data gathering with flexible integration option, some uses besides traditional surveys include medical and sociological research, lead generation, sales channel tracking, publishing, HR, product development research, and many others.
How to apply
Building our team with the best people is vital to our growth. We want people who are passionate about what they do. The product they represent, represents them too. We’ve got a pretty straightforward, but rigorous interview process, because we’re committed to working with the best people. Typically, we ask for people to do a job application with some skill assessments, plus two phone interviews and one or more on-site interviews.Open Positions:
- – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – - – -System Administrator
This role will provide intermediate level system administration and support for Widgix, LLC software and hardware on multiple environments, with the goal being to provide high quality support to internal and external customers.Job Duties:
- Under general supervision, performs intermediate level hardware server setup, installation and configuration of the operating system, new releases and upgrades.
- Creates and manages user directories and files on the server platforms.
- Executes a backup and recovery process for all data systems.
- Assists in capacity planning and determines equipment specifications for purchase.
- Assists in maintaining the day to day operations of servers, hardware, operating systems, security and data protection.
- Monitors, tunes, diagnoses and resolves intermediate operating system problems.
- Provide internal support to help debug production issues: including but not limited to, pulling internal logs, querying data bases, running scripts.
- Develops and implements intermediate scripts to automate common functions or system operations.
- Configures and defines system resources.
- Research and implement software and hardware solutions while providing for scaling issues.
- Participate in primary/secondary on-call rotation and respond to incidents in a timely manner.
- Strong communication, customer service, problem solving skills.
- Ability to adapt to change both in data and work environment.
- Ability to prioritize quickly, keeping in mind the Widgix, LLC customer experience.
- Fluency in command line system administration: Bash, Screen, VIM, SSH.
- Familiar with PHP development coding best practices.
- Experience supporting and troubleshooting a very high transaction website using Nagios (monitoring), Ganglia (metrics), Bacula (Backups) or other tools as needed.
- Strong MySQL skills: querying, tuning, best practices.
- Experience in running a predominantly Macintosh business network.
- 3+ years of experience and in knowledge of system administration. Including: SVN/Apache/MYSQL/mod_php/Memcache/Cassandra/NFS/SSLCertificates/DNS.
- 3+ years experience and knowledge in administering RedHat/CentOS based distributions, including creating and supporting custom RPMs.
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Software Developer
This role will require you to use strong LAMP stack development experience to build SaaS platforms. The primary focus is on core PHP development and database work, ensuring interoperability, outstanding scale, availability and reliability as well as reducing product complexity. The goal is to deliver finished, high quality, and compelling features and products on time.Essential Functions:
- All software product life-cycle developer tasks such as designing, estimating, coding, unit testing, defect fixing.
- Ownership of development projects from definition through the QA and release.
- Strive for high quality and rapid output through the use of agile software development best practices.
- Performance tuning, improvement, balancing, usability, automation.
- Support, maintain and document software functionality.
- Integrate software with existing systems.
- Project Planning and Project Management.
- Maintain standards compliance.
- Implement localization or globalization of software.
- Working within a fun team of integrated developers and testers.
- Working with other departments, stakeholders, and customers on software development, improvements, internal tools and implementation issues.
- Maintenance and on-going support of past and future Widgix, LLC solutions.
- Proactively learning the Widgix product frameworks and code base.
- 5+ years of PHP / LAMP
- Experience working for a high growth SaaS company
- Agile method, collaborative developer
- 2+ years of SQL, any flavor (mySQL, SQL Server, PostgreSQL, Sybase, Oracle. . .)
- Experience in web development – HTML/CSS/Javascript
- Understanding of basic Project Management principles
- Understanding of Networking and Web Application Security
- Self-Motivated and able to work in a small team with minimal supervision
- Good communication and organization skills
- BA or BS in Computer Science or Engineering
Feb. 1 
Jan. 31