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9:02
May 30, 2008
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lizziebob
Member
| | Illinois | |
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| posts 10 |
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I have created 2 surveys and was working on the older of the two. I clicked to add a question, and after a very long delay, I was taken to a blank page. I tried going backwards to regain access without luck. I then logged out and logged back in but still cannot edit nor preview my survey. (The other seems fine.)
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11:14
May 30, 2008
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Mario
Admin
| | Boulder, CO | |
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Hi lizziebob,
It seems your survey got corrupted. I’ve gone ahead and restored it and it is back up in all its glory again. Feel free to add that question now. :)
Have a great weekend!
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Mario Lurig
Sales Engineer – SurveyGizmo
How was my customer service? Provide feedback!
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11:16
May 30, 2008
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lizziebob
Member
| | Illinois | |
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| posts 10 |
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Thank you so much! (I already knew it was an evil survey….)
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3:25
March 27, 2009
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Declan
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This is happening on my survey now. I tried to copy a question. It went to a blank page. Now the entire thing is blank.
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3:30
March 27, 2009
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Alan
Guest
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This has happened to my survey as well, I really need this restored!
Would be grateful for any help.
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4:41
March 27, 2009
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marybeth
Admin
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Hey Declan and Alan,
It seems that somehow both your surveys got corrupted, but we restored them to their old selves. Sorry about that and have a great day!
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5:54
March 27, 2009
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Declan
New Member
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4:42
March 28, 2009
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William
Guest
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I had been working on a survey and when i logged back in to test it the program attempts to launch and then goes to a blank white screen.
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Hi william!
Sorry about that. We had a server go bad on us yesterday. It was great fun (not really).
I restored your survey for you. I'm sorry for the trouble. You shouldn't have this issue again!
Cheers,
-Christian Vanek
CTO
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8:01
May 1, 2009
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Johannes
Guest
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My survey seems to have the same problem. While editing I was logged out automatically, maybe that's the reason I get a blank page too. The survey is this one: http://www.surveygizmo.com/s/1…..e-voorhout
With kind regards,
Johannes
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9:51
May 1, 2009
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jonathan
Admin
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Hey, Johannes!
I'm sorry for the trouble. I just checked your survey and account and I was able to log in, view the editor page and check survey's preview and publish page. Can you double check and see if this is still an issue?
Thanks!
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Jonathan Turk, SurveyGizmo Account Manager
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