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Current User: Guest

can’t edit survey questions

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2:02
May 4, 2009


Deborah

Guest

Since the server issue Friday,  both of my surveys seem to have been corrupted.  I can't edit any questions beyond #5 on page 1 of a multi-page survey.  Please help!

10:01
May 4, 2009


jonathan

Admin

posts 1129

Hey, Deborah!

Goodness! I'm sorry to hear about the problems. I went into both of your surveys and didn't have a problem editing any of the questions. I even changed the title of #6 of your survey that is In Design to include “(Test Edit)”, and everything seems to be working fine.

Can you check and see if this is still an issue for you? If it is, can you let me know what browser you're using, and if you receive any error messages?

Thanks!

Jonathan Turk, SurveyGizmo Account Manager
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7:38
May 5, 2009


Deborah

Guest

Well, everything seems to have miraculously reappeared.  Glad the problem has resolved, but being down for 72 hours did take its toll on our process.  Thanks for checking on it.



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