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C’ant export my report to excel, word or pdf

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4:18
July 3, 2009


gobeline

Guest

When I create a report and i run it, i can't use word, excel and pdf icon to export it.

When I click on one of these icons, I have a 404 not found error.

The strangest is that i can use these functionality on report i had created some weeks ago.

I'd be grateful for any help.

10:42
July 3, 2009


GGraham

Guest

I notice the same issue. As of today, I cannot view/download a PDF/Excel/Word version of reports generated today. Anything generated yesterday worked fine. If I rerun a report from before today and try to view the PDF or Word file, it ony shows data from before today.

7:49
July 3, 2009


cheri

Admin

posts 846

Hi,


Our techs made a change to our code last night to reports and some of it did not get carried over to the PDF/Excel/Word versions until this morning. It's all functional now.  Sorry for the delay.


Cheers,

Cheri



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