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10:03 May 5, 2009
| Kamilah
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Hi! i can't seem to send out a test email. I've tried three times today — once this afternoon and twice tonight — to two different email addresses…still no luck.
The survey is: http://app.sgizmo.com/surveybu…..?id=127836 and the invite is called “[copy] New Invite”.
Any ideas? Thanks!
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5:00 May 5, 2009
| Johannes
Guest
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I can't seem to send out test e-mails either, do the normal e-mail invitations work? I need to send 850 e-mail invitations out today. This is the survey:
http://pro22.sgizmo.com/survey….._THIS_LINK
With kind regards,
John Bosgra
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10:55 May 5, 2009
| Mario
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| posts 994 |
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Test emails are typically pushed to the 'top of the list' so they are sent nearly immediately, however we are wrapping up a million emails delivered over the past few days, and temporarily disabled the priority sending of test emails and inserted them as part of the normal queue. This is only temporary till this afternoon, as the last few thousand emails are processed. The emails will be sent, and you should receive your tests shortly. Sorry for the inconvenience, but they are queued for delivery!
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Mario Lurig
Sales Engineer – SurveyGizmo
How was my customer service? Provide feedback!
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12:21 May 6, 2009
| Kamilah
Guest
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Mario said:
Test emails are typically pushed to the 'top of the list' so they are sent nearly immediately, however we are wrapping up a million emails delivered over the past few days, and temporarily disabled the priority sending of test emails and inserted them as part of the normal queue. This is only temporary till this afternoon, as the last few thousand emails are processed. The emails will be sent, and you should receive your tests shortly. Sorry for the inconvenience, but they are queued for delivery!
Thanks very much! I received the test emails this afternoon.
I also have reminder emails that were scheduled for delivery today at 10AM. I assume this is part of the same problem? They still say “scheduled” rather than “sent.” Will they likely go out today? Or tomorrow? If they won't go out by tomorrow, I need to cancel them (they are a reminder for an event on Thursday). Thanks again.
Kamilah
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12:26 May 6, 2009
| jonathan
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Post edited 7:38 – May 5, 2009 by jonathan
Hello, Kamilah!
With the way the queue is catching up, it looks like those should go out sometime this afternoon. :-)
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Jonathan Turk, SurveyGizmo Account Manager Did this answer help? Let us know! Want to be a SurveyGizmo Expert? Learn here!
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9:57 May 6, 2009
| Mario
Admin
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| posts 994 |
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This is the status of your reminder. According to the email invite page, all reminders have been sent out. This is in the [copy] email invite
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Mario Lurig
Sales Engineer – SurveyGizmo
How was my customer service? Provide feedback!
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