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7:50 April 30, 2009
| Waleed
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Hi all,
I have built a survery .. then published it to test it ..
The problem I have is even after selecting an answer as a choice .. the “click to next page” button does not seem to work. I click on it and essentially nothing happens ..
Any thoughts?
This is on an XP machine with IE 6
W
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10:41 April 30, 2009
| jonathan
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Hello, Waleed!
I wasn't able to duplicate the problem you've mentioned. What page does this happen on for you? Do you receive any kind of error messages, either in the survey or in your browser?
Thanks!
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Jonathan Turk, SurveyGizmo Account Manager Did this answer help? Let us know! Want to be a SurveyGizmo Expert? Learn here!
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11:46 May 1, 2009
| Waleed
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Hi,
The survey infact won't move past the first question.
I tested it on Firefox (Mac & PC), Safari (Mac & PC) and it worked beautifully.
I am little bit disappionted that it did not work with IE .. as I would expect that a good percentage of my target participants are on IE.
There is no error message .. neither from surveygizmo nor from the browser !!
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2:37 May 2, 2009
| jonathan
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Hey, Waleed!
I found the problem! The little code snippet that you add to the front of each of your pages to create your “movie” is causing the problem. You have a <form> element around the buttons you've made for “Play”, etc. The survey is already inside of a form, and nested form elements cause problems. Some browsers (like Firefox) will just ignore the nested form element, but others will actually try to read it, even though it won't work. Nesting forms isn't standard.
If you can re-write the code snippets to no longer use form elements, this problem should be resolved.
Hope this helps ;-)
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Jonathan Turk, SurveyGizmo Account Manager Did this answer help? Let us know! Want to be a SurveyGizmo Expert? Learn here!
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8:50 May 2, 2009
| Waleed
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Thanks a lot for your help.
I did not build that code .. I got a my brother to help. I will forward your findings to him .. hopefully we can fix this !
W
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