Support Forums : "close survey" button is not working

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“close survey” button is not working

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9:54
April 9, 2008


LisaG

Member

posts 33

I noticed that you have added a feature under the “Look and Feel” area to
“Add a Close Button to the Survey’s thank you Page.” Great! So I checked off the box for that option. But in Firefox when the survey is live, nothing happens when I click on the “Close Survey” button. I am going to substitute with source code for the current survey but would prefer to get this feature working as it looks nicer.

11:47
April 9, 2008


Christian Vanek

Moderator

Cambridge, MA

posts 770

Hi Lisa,

Can you send over the source code you are using to do the same thing?

The reason that button isn’t working is because FireFox refuses to close the “top-most” window through scripting. So it only works if you are showing your survey in a popup window.

Cheers,

-Christian

4:34
April 18, 2008


Susan Hustace

Guest

Can you tell me how to display my survey in a pop-up? I have no coding experience.

Thanks!
Susan

6:19
April 18, 2008


Chad

Moderator

posts 686

Hi Susan,
When setting up the link to your survey make sure the property
target=”_blank”

Like this:

<a href=”http://surveylink.com” target=”_blank”>Click my survey!&lt/a>

Hope this helps,
-Chad

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