Support Forums

Questions about surveying? How does this thing work? We're here to help!

The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.

Current User: Guest

completed survey results missing part of answer

Topic Locked
UserPost

2:05
June 3, 2009


Rachel

Guest

 I have several questions on my survey that are multiple text fields and the survey results do not show the related text. 

The question is how many were:  Male, Female with a text box to indicate the number.  The results for some of the questions formatted in this way show up  (Male: 2) but some just have a number.  I can not tell which text box they filled in and which were left blank. 

All of the questions that are only showing a number are hidden until a previous question is answered. 

11:22
June 3, 2009


jonathan

Admin

posts 1129

Hey, Rachel!

Wow! Looks like we found a tiny little bug. What seemed to happen was that any list of text field that only had one of the fields selected was saved correctly, but in the individual response view it didn't show the text field label.

We've fixed this and your responses should show all the labels correctly. Sorry about that! If you notice anything else strange please let us know!

Jonathan Turk, SurveyGizmo Account Manager
Did this answer help? Let us know!
Want to be a SurveyGizmo Expert? Learn here!



The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.