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Forums Bugs data loss - from exisiting survey

data loss - from exisiting survey

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12:45
September 3, 2008


Simon

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I created a survey about a month ago, with over 30 reponses so far and when i logged in the system today, all my data is gone. I dont even have my survey template left - all gone: the survey, the questions, the answers… this is horrible. how do i get this data back?

5:49
September 3, 2008


Mario

Moderator

Boulder, CO

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Simon,

There was a system outage for 17 minutes and 30 seconds, you should be fine to log back in now and see your survey and data. If you have further problems, please don't hesitate to contact us. We've posted more information on our blog here: http://www.surveygizmo.com/server-down-time-17-minutes-30-seconds/
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