| User | Post |
|
|
|
I’ve been running twice-weekly polls for the Orange County Register for several months and have good response from those signed up. But in the poll I sent out 40 minutes ago, I’ve had 60 respondents — and all have “abandoned.” Typically, I have about a 15% abandon rate, so I believe there’s a technical problem. Please advise.
|
|
|
|
|
Up to 84 abandoned and growing. Talked to two respondents — they said they voted and the tool behaved as usual, but there have been zero votes tallied. Very frustrating. Please advise ASAP. Thanks.
|
|
|
|
|
Update: 103 abandoned, none tallied. Now I’m hearing that people get the poll, but are unable to register a vote. Please advise ASAP. Thanks.
|
|
|
|
|
Martin,
Sorry about the disconnect. Those tallies should be accruing right now. They were queued up.
-Christian
|
|
|
|
|
Thanks Christian. Most of them came thru, although it seems to be a bit higher number of abandoned than usual. I can live with that this time. Any suggestions on what to do if this happens again? Is this the forum the quickest way to deal with it? Is there anything I can do on my end to remedy it?
|
|
Forums
Topic Locked
Topic RSS 
