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Matrix Checkbox total error?

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3:42
July 1, 2008


deanna.schneider@gmail.com

Member

posts 3

I’m evaluating your service and there are aspects I’m really loving. But, when I looked at the report for a very simple survey, the numbers aren’t making any sense to me. Here’s the report:
http://app.sgizmo.com/reports/18673/45168/X47153GDHDAN88166ZGJQU8T57Y5U7/
http://tinyurl.com/6b76jh

I can’t understand how 1 + 0 = 2 or how 1 + 1 = 3 on the totals for the rows. The columns seem to be adding correctly, and the percentages are accurate.

What gives?

Thanks!

5:59
July 1, 2008


Mario

Admin

Boulder, CO

posts 994

You’re absolutely correct. There is a standing bug regarding the mismatch of ‘total responses’ and also the ‘total’ column in a table through reporting. It is scheduled for the next patch (date TBD). Keep an eye on the change log for updates.

Mario Lurig
Sales Engineer – SurveyGizmo
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The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.