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11:55
May 1, 2009
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TheOneWho
Member
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When I log in, under the 'In Design' section I seem to have a survey which I didn't create and which is dated at Oct 2007 and has several thousand responses. Can anyone explain what this is, or why this is there?
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3:30
May 2, 2009
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jonathan
Admin
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Hello!
Sorry, that was an interim db error and has been resolved. We continue to monitor and find the security of accounts and surveys a priority for us. We are working through the weekend to monitor and evaluate the issue.
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Jonathan Turk, SurveyGizmo Account Manager
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3:40
May 3, 2009
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TheOneWho
Member
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Hi, I just checked again and it is still there. I don't want to delete it in case it results in someone else's data being lost.
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Thanks so much for letting us know. That one slipped though. It's no longer appearing in your account.
Cheers,
-Christian Vanek
CTO & Co-Founder
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4:14
May 3, 2009
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TheOneWho
Member
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Thanks again. Was this just a result of the problems over the past couple of days?
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Exactly, we have a database go bad on us. Luckly we have robust backups. We are now auditing to make sure everything is all perfect again.
Thanks again for reporting this!
Cheers,
-Christian
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