Support Forums

Hallo, all!  Something seems to be going awry with some extremely simple page jumping logic I have on a survey:

http://app.sgizmo.com/surveybuilder/survey_editor.php?id=26876

If you look at queston 2, it should be jumping you to different pages depending on your answer.  But when the users fill out the survey, there doesn't seem to be any rhyme or reason to where they are jumping to.  The only one that works properly is Session 1.  The rest either redirect to the wrong page or take the user directly to the Thank You page.

I DO have some more advanced scripting logic that is determining which of those options are shown, but that shouldn't be affecting simple the page jumping logic, should it?

Any ideas what is wrong?

Ah, I see! Thanks for the fix!  So, it seems like this bug is appearing if you insert a page as well as reorder them later (I'm encountering it on another survey right now).

I assume that this basically has to do with what the page is labeled vs. what its ID is in a database somewhere, yah?  Is there a workaround for this bug besides getting the proper page order from you guys?  Maybe a place where the proper ident is exposed so I can just order my pages properly (even in a URL string or source code would be fine).

It seems like the ident key that used to be visible at the top of each question has dissappeared as well.  I just want to cast my vote for putting it back.  Its extremely useful when doing custom scripting.

Thanks!

Hi, I seem to be having a similar (but simpler) problem which appear after adding and deleting a page.  I have a 2 page survey which does not go to the final “thank you page” (but the results are saved).

When I hover over the 1st page “copy page” the script says …. sid=68277&qid=1&after=0

is this the problem?

There is no “copy page” button on the last thankyou page.

thanks!

I'm not seeing any problems with your survey, it submits all the way fine if you complete all the required questions. The issue the other individual was experiencing is not related at all unfortunately. I tested your survey however and did not have any issues.