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10:22
June 17, 2009
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kfield@lsac.org
Member
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| posts 22 |
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We posted a survey and received 195 responses. I have been printing out PDFs as I go. We need them for reporting. Up until a few days ago, they were perfect. Now, as of maybe Monday, the PDFs are badly formatted. There are blank pages and only a few questions/answers on a page. It looks terrible. Did something change? And can you fix it? I have a deadline and cannot use the PDFs as they are printing now. Thanks.
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3:59
June 18, 2009
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jonathan
Admin
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| posts 1129 |
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Hello, again, kfield!
I actually just replied to another one of your forum posts where suzanne asked about the same problem. We recently made a change to our PDF design and seem to have found a snag. We're working to resolve this as quickly as possible.
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Jonathan Turk, SurveyGizmo Account Manager
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9:13
June 30, 2009
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Suzanne R.
Member
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| posts 8 |
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 It's happening again!!! Please help!!! My 3 page Profile Reports are now tuning into 6 pages. Need help…TODAY!!
Thanks.
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12:25
July 1, 2009
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jonathan
Admin
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| posts 1129 |
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Hello, Suzanne!
I'm testing out the PDF responses, but they all look good to me. Can you give me a specific survey, and a response ID that looks bad to you so I can check on it?
Thanks!
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Jonathan Turk, SurveyGizmo Account Manager
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1:18
July 1, 2009
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Suzanne R.
Member
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| posts 8 |
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Jonathan,
it's ALL of them.
I could email you a PDF example, but i am out of time and we just manually fiixed the ones i needed for our book.
suzanne
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1:31
July 1, 2009
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jonathan
Admin
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| posts 1129 |
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Hey, Suzanne!
I'm really sorry about the problem, but I just don't see it in any of the surveys or responses i've checked. If you could email us the example that would be great; that way i can see exactly what is happening with that response, and from there find the udnerlying problem. Thanks!
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Jonathan Turk, SurveyGizmo Account Manager
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