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Forums Bugs survey not working in IE

survey not working in IE

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8:22
May 6, 2009

Deborah

Guest

1

While my survey is working fine in Firefox, anyone trying to access it in IE gets stopped at question 5 with no way to continue forward. This is a HUGE problem given how many people use IE. I also tried to access the edit survey function in IE and faced the same problem. My window for completing this survey is over in 12 hours, but maybe you can fix this for the future.

9:00
May 6, 2009

jonathan

Admin

posts 1129

2

Post edited 4:00 – May 6, 2009 by jonathan

Hello, Deborah!

I noticed your the “Board” survey, there were some MS Word and OpenOffice Meta tags and extra formatting that isn't directly supported in web browsers. IE is actually trying to read these and interpret them which is causing the problem. Here is an example of Source I saw in your question #5

<meta http-equiv=”CONTENT-TYPE” content=”text/html; charset=utf-8″>
<meta name=”GENERATOR” content=”OpenOffice.org 2.1 (Win32)”>
<meta name=”AUTHOR” content=”Sharon Chancellor”>
<meta name=”CREATED” content=”20090325;10030000″>
<meta name=”CHANGEDBY” content=”Myrth York”>
<meta name=”CHANGED” content=”20090408;17240000″><style type=”text/css”>
   <!–
       @page { size: 8.5in 11in; margin: 0.79in }
       P { margin-bottom: 0.08in }
   –</style></meta>
</meta>
</meta>
</meta>
</meta>
</meta>

We have a great tutorial link with more information about why this happens and how to fix it right here:

http://www.surveygizmo.com/sur…..from-word/

Jonathan Turk, SurveyGizmo Account Manager
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