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Test reminder e-mail issue

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10:18
August 20, 2008


sowmyaa

New Member

posts 1


I am in the process of checking my first e-mail reminder by sending a test e-mail to myself using the “test” function. The e-mail arrived just fine, but when I clicked on the survey link, I got a “Sorry the survey is closed” message. Same thing happened when I sent a test e-mail reminder to a colleague.

Now I am not sure if this is a problem with just the test message, or my survey participants will also see the same thing when they click on the survey link.

Sowmya


4:10
August 20, 2008


Mario

Moderator

Boulder, CO

posts 607

If your survey is set to 'accept only respondents from email invitations' then the TEST email will have that error. Send a normal email invite and it will work properly.

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