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Same frame for save and continue later

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12:39
January 1, 2009


DJP

Member

DJP

posts 42

Not exactly a bug, but if a respondent is at the bottom of the survey and clicks on the “save and continue later” link, they will not see the prompt fortheir email address because it is not in the same frame as the link.  Rather, it appears in the same frame as the questions (i.e. at the top of the page).  This is a problem because they may falsely assume their responses have somehow been saved.

2:06
January 1, 2009


cheri

Admin

posts 846

Hi,

The email prompt should appear at the top of the page in a wide band that spans the whole window in a separate frame from the survey itself.

What browser are you using?

Tell us the name of your survey and we will be glad to take a look at it for you.

–Cheri



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Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.