Support Forums : Advanced features and Demo Accounts

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Advanced features and Demo Accounts

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4:50
January 22, 2008


mehandjiev

New Member

posts 1

I was provided with a limited time demonstration account at Professional level. All the advanced features seem available yet are either politely ignored by the software or I don’t know how to use them. However, the latter option is a bit unlikely since I did try to set a hidden variable on one page and print it on another using cut and paste from the wizards. Also I could not make questions to show up and hide across pages, etc.

Please help and also, could you please provide a couple of examples of the Hide When rules syntax?

Many thanks
Nikolay

4:21
January 22, 2008


Chad

Moderator

posts 686

Hi Nikolay,
Hmm. That’s strange all features and logic should be working even in your demo account.

Some things to keep in mind. Merge codes only work on pages following the one they reference (so after the page the question is on).

So if you move your hidden value down to the next page and move the question referencing that hidden value down to the page after that. It will work fine.

And I’ll see what I can do to set up a Hide When example for you.

-Chad

6:14
January 22, 2008


Nikolay Mehandjiev

Guest

Thank you Chad - the hidden values work now, and hiding questions is starting to work (sort of). The problem is when I go back a page and change the answer which triggerred the “hiding” of the question - the question stays hidden when I go to the next page. Tried fixing with a script at the end of the first page, but this is evidently not activated by going back and forth between the pages. The example is still there in my survey if you would like to have a look.

Please can you suggest how to force a refresh or script activation when I go back and forth between pages.

Thank you in advance

Nikolay

6:22
January 24, 2008


cheri

Moderator

posts 290

Hi, Nikolay.

This is a bug we know about. It’s currently not a priority.

Not many people who do surveys go back and forth in them.

There’s no script/refresh for when you go back and forth between pages.

–Cheri

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