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Forums How do I? How does this work? WTF? Definition of Click-Thru and Secure Survey

Definition of Click-Thru and Secure Survey

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6:56
February 14, 2008

lahill

Guest

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1) Who is defined as a “click-thru” when a survey is sent out to contacts? Is this different from an “abandoned” or “partial” survey?

2) When sending a survey link out, what does [%%Secure Survey Link%%] mean? Does this link contain encryption? Are all survey links encrypted?

1:54
February 14, 2008

Chad

Moderator

posts 718

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Hi lahill,
For the Email Invite system a click-thru is when someone clicks the link in the email to get to the survey. From that point if a person leaves they’re abandoned, if they complete part of the survey they’re a partial and if they complete the survey they’re completed.

So through that whole process you will have one click-thru for that person.

Secure survey links are only avaliable to Enterprise customers, and yes it means the survey data is encrypted while in transit. Normal surveys do not have encryption on them while in transit. Once they reach our server though they are secure.

Hope this helps,
Chad

3:29
March 27, 2008

Farrel

Member