Hi ResearchHM
I had a mare with this the other day (it was all me I hasten to add!)
Have you gone into the question you want to act as the trigger and set the Show/Hide Trigger for the appropriate response?
I figured out (largely by reading the instructionas after the fact!) that I had to:
1) Hide the question I wanted to appear based on a triggered prior question (tick “Show/Hide
Controls:” in advanced formatting)
2) Ensure no other trigger logic was included in the “Hidden” question (leave the advanced logic & piping blank)
….Should now show as (Hidden)
3) In the “Trigger” question, on the right of potential responses, select the “Show/Hide Triggers” icon, then select the question you just set to hidden.
I noticed that if I did it this way it worked, but if I also amended the Advanced Logic & Piping, it stopped working.
Hope this helps….?!