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3:14
June 18, 2009
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Aaron
Guest
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While testing my survey, I noticed that when I hit the carriage return key [enter] while the cursor was in an “Other” textbox answer option, I was taken to the end of the survey instead of to the next question. Is there some way I can ignore the carriage return key or associate the carriage return key with being a click on the “Click to Next Page” button?
Thanks for your help.
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3:36
June 18, 2009
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jonathan
Admin
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Hey, Aaron!
This is a very strange issue. The Enter key should trigger one of the “Submit” button types within a survey, sending you either to the previous page or the next page of the survey. Which survey is this happening on, and which question is it?
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Jonathan Turk, SurveyGizmo Account Manager
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3:44
June 18, 2009
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Aaron
Guest
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I only have one survey set-up at this time. You can find this bug in qid=68 (survey qnum=8).
Let me know.
BTW, thanks for the prompt reply. And thanks for your help/solution with my prior question.
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12:02
June 19, 2009
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jonathan
Admin
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Hey, Aaron!
I noticed that QID has become question 8 on page 10. I've tested your survey in preview and live mode in Firefox, IE7 and Chrome, and I never once had a problem getting kicked to the “Thank You” page when I hit “Enter” on the open text field.
What browser are you using when this happens? Have you made any changes to your survey since the last time you were kicked to the Thank You page? Insofar, I just haven't been able to duplicate the problem, but I'd really like to fix it for you.
Thanks!
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Jonathan Turk, SurveyGizmo Account Manager
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Want to be a SurveyGizmo Expert? Learn here!
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