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10:24
January 28, 2008
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Kelly Murphy
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Hello!
One of the questions in my survey is a ranking question with the pretty arrows. The items that they can rank are not showing up – the font is white on a white background. How can I change it so that they are black?
Thank you!
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11:24
January 28, 2008
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Chad
Admin
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Hi Kelly,
If you go to Edit Survey->Look & Feel->Customizable Colors->Font, you can change the font colors here.
I would really advise against having white font on a dark colored background. Some browsers will not display background colors, so instead of just ranking questions you cannot see you will end up with an entire survey that appears blank.
Hope this helps,
Chad
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8:31
January 29, 2008
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Kelly Murphy
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chad said:
Hi Kelly,
If you go to Edit Survey->Look & Feel->Customizable Colors->Font, you can change the font colors here.
I would really advise against having white font on a dark colored background. Some browsers will not display background colors, so instead of just ranking questions you cannot see you will end up with an entire survey that appears blank.
Hope this helps,
Chad
I understand your point about backgrounds, however, as we will be sending our survey to people who are lowvision and might be using screen readers/magnification, having a dark background is imperitive. The problem is that because the majority of my survey is white font on dark blue (ideal for people who are low vision), I need to change just the font color for my ranking question ONLY. How do I do that?
BTW your survey service is not accessible – it requires a TON of changes for it to even approach accessible for people who are low vision. Its really too bad, because otherwise its a great service.
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9:25
January 29, 2008
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Chad
Admin
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Hi Kelly,
Sure, if you need to change the background colors for the rating question you can, with a slight CSS modification just add:
.sg_Rank div {
background-color:blue;
}
I’ve made this change for you and set the background color of the ranking questions as your background color. If you want to change the background color to the dark blue you just need to change it in “This Theme’s CSS Template” as well.
You can also add font-color to change the font color, or font-size to change the font size.
There are certain question types that should be avoided if you are trying to create an accessible survey. Like, Star rating and ranking questions, there are other question types you can use to create the same effect.
I also noticed you are using the Embedded Theme, this theme allows you to control the font size of the survey on YOUR website, if you choose a different theme you can control the font size through our application. Generally we suggest using the “em” measurement instead of “px”. This will allow survey takers to increase the size of the fonts through their browser.
Visual changes like this really shouldn’t take much effort. How are you trying to make these changes, maybe we can find an easier way for you to accomplish your goals.
We look forward to hearing from you,
Chad
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4:16
January 30, 2008
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Robin
Guest
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How would I change the questions so that they are not automatically bold??
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4:23
January 30, 2008
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Chad
Admin
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Hi Robin,
Questions should default to plain text, so they should start as not bold.
Which survey are you having trouble with?
-Chad
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9:15
January 30, 2008
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Kelly Murphy
Guest
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chad said: Visual changes like this really shouldn’t take much effort. How are you trying to make these changes, maybe we can find an easier way for you to accomplish your goals.
We look forward to hearing from you,
Chad
Any help you can give me would be great – I have a pro account and I am still waiting on support to get back to me from last week.
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9:38
January 30, 2008
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Chad
Admin
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Hi Kelly,
Sure we’d be glad to help, what kind of changes are you trying to make?
I looked through the support system and couldn’t find your ticket. Could you send us your ticket id or resend your question to support[at]sgizmo.com
Thanks,
Chad
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5:57
June 30, 2009
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Michell Glass
Guest
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How do I change the background color in the required questions from Yellow to Clear? in the embedable template?
three questions are require and the background color appears yellow I do not want to have any color at all in the fields.
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11:58
June 30, 2009
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jonathan
Admin
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Hey, Michell!
The Error colors are defined in your CSS template (In the “Look & Feel” section under your “Edit Survey” tab). You'll want to remove (or change) the color in the following CSS classes:
sg_ErrorMessage{}
sg_Error{}
I hope this helps!
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Jonathan Turk, SurveyGizmo Account Manager
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