Support Forums

Questions about surveying? How does this thing work? We're here to help!

The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.

Current User: Guest

How do I unlock surveys that remain locked after an upgrade?

Topic Locked
UserPost

4:12
April 17, 2008


TMWillingham

New Member

posts 1

I upgraded from a free account to a personal account but about 20 surveys remain locked in “overflow”. I know I haven’t exceeded the 1000 surveys for the month. Help?

Thanks!

Terri

8:32
April 17, 2008


Christian Vanek

Admin

Cambridge, MA

posts 838

All unlocked. The upgrade process for unlocking responses still requires a human touch. Sorry about that!

Cheers,

-Christian



The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.