Support Forums : Losing check box data when respondent hits back button

We encourage an open exchange of information. Ask your questions or make suggestions. We are here to help, but we also encourage all of you to help one another.

Click on the Subscribe Flag to be notified by email of replies to your post.

Current User: Guest	Login Register
Please consider registering

Forums How do I? How does this work? WTF? Losing check box data when respondent hits back button

Losing check box data when respondent hits back button

Add a New Topic

Reply to Post

Page: 1

User

Post

9:18
October 10, 2007

Shannon

Guest

Quote and Reply

Hello,

I have co-workers pilot testing my survey now. Due to the nature of the survey, respondents may get rather far along in the survey and then realize that they want to change an answer given a couple pages back.

Feedback I received was: “It was a pain to go back in the survey, because I would lose the info entered on each page as I backed up through it.”

Is there a way to keep that from happening? I went back in and tested it out to see what my respondent meant… It seems that when info is entered into textboxes this info is retained as you hit back, but when check boxes are checked off, this info is not retained so the respondent has to recheck off boxes. When there’s a possibility of 100 check boxes, this is a pain in the butt.

The survey is “Logic Model”.

Thank you in advance for your help!

11:37
October 10, 2007

Christian Vanek

Moderator

Cambridge, MA