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Current User: Guest

overflow responses

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4:31
May 20, 2008


Aude

Guest

Hi,

I’ve almost reached my 250 response limit (free account), and I am wondering what is going to happen when I have overflow responses.

Will I be able to see them next month ? Or are they lost forever (unless I upgrade of course).

Thanks a lot !

6:13
May 20, 2008


Christian Vanek

Admin

Cambridge, MA

posts 838

Hi Aude,

When you reach your limit we will start flagging your surveys as ‘Overflow’ we store all the data, but it;s not available for reporting, exporting etc. If you upgrade to Personal then we unlock them and they become available (even if you downgrade after your survey is over).

I hope that answers helps! Not to worry, we won’t shut your survey down :)

Cheers,

-Christian

6:20
May 20, 2008


Aude

Guest

Yes that helps, thank you !



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