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Forums How do I? How does this work? WTF? Reports – ‘No Answer’ not included in report

Reports – ‘No Answer’ not included in report

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3:43
July 4, 2009


Tammy

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I'm looking to be able to run reports on individual surveys that do not include blank responses. I need to send the survey respondent a copy of their responses to confirm the 'order' they just placed.

I know that I can't export individual reports to PDF without Enterprise, but as far as I know I can run a report filtered by an email address and then export.

However, the survey I have created has hundreds of questions, although a single user only answers about 20 of them because of show/hides and logic.  I need to create these individual reports without fields for the questions that were not answered.

Is this possible? Any suggestions or alternatives would be very welcome.

Thank you!

1:18
July 7, 2009


jonathan

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Hey, Tammy!

Unfortunately, the summary reorts are not designed to work this way – they are meant to summarize your data, so even filtering it by an email address or other individualized value isn't going to get you the design that you're looking for. You'd need to manually go in and manually uncheck any questions (per individual respondent) that they didn't answer.

Jonathan Turk, SurveyGizmo Account Manager
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2:10
July 7, 2009


Tammy

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Ok, thanks. So then the only way to be able to show a respondent a copy of their answers is to upgrade to Enterprise. Is that correct?

3:23
July 7, 2009


jonathan

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Hey, Tammy!

There are other ways, like setting up an auto-responder to send them an email with their answers, or using our Survey Review action to show them IN the survey in real time.

Jonathan Turk, SurveyGizmo Account Manager
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4:05
July 7, 2009


Tammy

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Survey Review action!  I'll try it out, thanks much.
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