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Required question, but not entirely

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6:02
June 18, 2009


kfield@lsac.org

Member

posts 22

Say what?! Let me explain. We have a Yes/No question. We defined the No answer as an Other so we could get some additional info if they selected no. When you make the question required, they cannot select No and not put text in the box. Is there a way to require an answer but NOT require them to give the  additional info if they don't want to? I know I could create a separate question with some logic, but the answers are succinct and the survey is already quite lengthy. We have several questions set up this way. We were trying to avoid adding even more questions.


Thanks.

1:20
June 19, 2009


jonathan

Admin

posts 1129

Hello, Kfield!

With the way the “Other” option works, it actually saves whatever is entered into the “other” text field as the reporting value, rather than what you currently have as the option title, “No”. This would cause a blank reporting value if nothin was entered into the text field, and causes the system to give an error because it sees a blank reporting value. For what you're trying to do, you'd like to save both the “No” reporting value and any comment they have for “No”, which would best be done by creating two separate questions, the second being an optional text field for them to add in a comment.

I hope this helps!

Jonathan Turk, SurveyGizmo Account Manager
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