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4:15
August 28, 2008
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PHSKC
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Our survey is set up to collect weekly counts of school absenteeism. The reports will be collected throughout the school year, and it is important to us that school administrators have the ability to review weekly counts that have been previously submitted.
The save and continue feature is handy, but seems to fall short in the following ways:
(1) If the user submits the survey rather than hitting the “save my report for later” link, they will be unable to access previously submitted data — right? Can we disable the “submit” button?
(2) The “save my report for later” link is somewhat hidden (small font, upper right hand corner) on the survey. Is it possible to place that link at the bottom, near the submit button?
(3) We will be asking schools to submit their reports weekly, but if they fail to log back in within 7 days their data will not be retrievable. Is it possible to lengthen this interval of time? Some schools will report data every 7 days as requested, but others may lag by a few days or even a few weeks, and then back-fill the missing reports. The 7-day window will also be problematic when there will be extended school breaks.
Thanks in advance for your help.
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4:58
August 28, 2008
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Mario
Moderator
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| posts 544 |
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There is no way to disable the submit button, that's not the nature of survey software. You can provide a page between the last page and the thank you page that simply has descriptive text reminding them to use the save and continue link.
Be advised, they are constantly overwritten a single response, so you would have no data stored for the previous weeks if they are changing their answers on a weekly basis. It would be better to have a drop-down question where they specify which week they are responding to, and then fully complete the survey. You can create multiple reports, filtered by the 'week' question, and then provide the link to that report (which can be automatically re-run hourly as an enterprise account) so that anyone taking the survey could click and see the report of results for that previous week. Now, those would be summaries of all results, so this would not be the same as individual results for that particular administrator.
In that scenario, it would be better to setup an ADD ACTION > Send Email and when they complete the survey, a copy of their responses is emailed to the address they provide in the survey, so they can have a record of it, yet will always be starting fresh with the survey, giving you the long term data.
There is no way to move the 'save and continue' link from the top right, it was placed separately to avoid confusion for the survey takers.
Finally, the 7 day time limit only applies to bookmarking a response. If you have an email invite or a save and continue link, they do not have a time limit. There is no way to increase that time for bookmarked links.
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5:03
August 29, 2008
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PHSKC
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Ok, I did as you suggested and split the survey up so that the user specifies the week they are reporting absenteeism for. This led me to another question.
Page one of the survey is the login.
Page two asks for contact information.
Page three asks for the absenteeism counts by week. There will not be a 'save and continue' link as we want to make sure the responses are submitted each week.
When a user returns to the survey, is there a way to enable the user to see the contact information that has already been entered, make changes if needed, and proceed to page three? Or is there a way to disable that page once the information has been submitted, so that they don't have to enter it again? Or must I create two separate surveys, so that the contact info is only requested a single time?
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6:32
August 29, 2008
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Mario
Moderator
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If the contact info is being prepopulated, they should only have to click NEXT PAGE since it will all be correct, so it shouldn't prove to be a burden. There are methods you could use to skip that page, such as passing a variable in the link but depending on a few factors, this may be more than you needed.
Remember, you can prepopulate information from the login feature.
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6:41
August 29, 2008
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PHSKC
Member
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Thanks for your reply. I know how to pre-populate fields using a CSV file and the login feature, but what do you do when there is a new user who does not exist in that CSV file? Or when you are not starting off with any CSV file at all? For example:
(1) A first-time user receives our email invite, logs in, and enters his contact information. He goes onto the next page, enters absenteeism counts, and submits the form.
(2) The next week, he receives a reminder email, logs in again, and the survey takes him to a blank contact information form. Instead of seeing a blank form, is there a way to automatically retrieve the contact info he entered the previous week? Or how can I set the survey to skip the contact info screen for repeat visitors?
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1:12
September 1, 2008
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Mario
Moderator
| | Boulder, CO | |
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| posts 544 |
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Exact Target integration allows that updating since it can push and pull info to it rather than a stored, static csv file.
If the new users are suppose to use a generic password to get in (such as 11111), you can set the contact information page to only SHOW WHEN (using advanced show-when rules in PAGE OPTIONS & LOGIC) the password is equal to 11111. This would be something like:
'[%%1:Password%%]' != '11111'
Where [%%1:Password%%] is the merge code for the password question (this is just an example). != means DOES NOT EQUAL.
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