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Sending reminders – send button doesn’t work right

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3:51
April 19, 2008


ashley

New Member

posts 1

I am trying to send out email reminders for my survey. Pretty much every time I have sent out an email so far using this tool, I have had to click on the send button twice. Each time it would bring me to the next screen, and I would confirm that I wanted to send each time. Only the second time running through this sequence seemed to work.

Today, I sent out one reminder using the send button only once. It worked after just that one click.

Now, I am trying to send out a reminder to a different set of people, and I have clicked on the send button (and gotten the confirmation screen) four times and no messages are going out.

Has anyone else experienced this odd behavior with the send button? I can’t tell if its a bug or what. I have used a few browsers and all exhibit the same issue.



The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.