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Questions about surveying? How does this thing work? We're here to help!

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Bounce Rate

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2:30
September 21, 2007


oravat

New Member

posts 2

When I send my survey to a list, is there a way that I can view the number of responses that are bounced and never make it to my client’s inbox? I’m converting from questionpro and this is one feature that’s helpful in understanding how effective our abilities are to get through SPAM filtering with legitimate information.

5:13
September 21, 2007


jason

Member

posts 159

Oravat -

SurveyGizmo does not have this feature at this time. For advanced mailing and tracking we suggest using services designed specifically for such things, and can even integrate with them directly with our API. Do you have an email service provider you generally use? We currently have the most integration with ExactTarget, but are always open to working with other providers.

Hope that helps!

6:03
April 10, 2008


Eduardo

Guest

Hi,
I use Campaigner as my “Email Marketing Software” (www.gotcorp.com), do you have any sort of integration with them?

Can you pass information from their databases to your surveys?

thanks

Eduardo

12:32
April 11, 2008


Christian Vanek

Admin

Cambridge, MA

posts 838

Hi Eduardo,

We can pass information through most web-based APIs. Unlike ExactTarget or SalesForce we don’t have any pre-built “wrappers” that make the integration dead simple, but I did just email the folks over at Gotcorp to see if we can start talking about it.

Cheers,

-Christian



The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.