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Forums Product Questions Embedded Survey

Embedded Survey

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2:42
May 6, 2009

Kamilah Paden

Guest

1

I embedded the code from a survey into an HTML page. The problem is if there is an error with the e-mail address, then the user is kicked out of the HTML page and taken to the survey page to correct it. Is there a setting that I can create a separate error page pop up or keep them on the existing page somehow.

Kamilah

2:52
May 6, 2009

jonathan

Admin

posts 1129

2

Hello, Kamilah!

This shouldn't be happening – what method are you using to embed your survey (Javascript, iFrame or HTML?) Also, which survey is it, and what web page have you embedded it into?

Thanks!

Jonathan Turk, SurveyGizmo Account Manager
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7:56
May 6, 2009

Kamilah Paden

Guest

3

I'm using the HTML code. The survey is http://www.surveygizmo.com/s/1…..nts-e-book.

It's embedded in the following page: http://www.50000feet.com/fixedology/. Thank you.

Kamilah

9:07
May 6, 2009

jonathan

Admin

posts 1129

4

Hello, Kamilah!

I spoke with someone from our Development team and I apologize, it looks like this will always happen if you are using an HTML embed and have a required question that has an error. There isn't any way around this because of how the HTML embed works.

You'll want to change this to an iFrame or Javascript embed, and you can reformat the survey using the CSS template to make it look the same as you have it on the embeded page.

I hope this helps!

Jonathan Turk, SurveyGizmo Account Manager
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