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Transfer survey to another account

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6:57
February 5, 2008


Andreas

Guest

Is it possible to transfer a survey to another account?

Thank you for your help.

Andreas

3:10
February 5, 2008


Chad

Admin

posts 769

Hi Andreas,
Yes you can transfer a survey from one SurveyGizmo account to another. There’s a service charge for free customers, but we will waive the charge when upgrading to a paid account.

Just let us know the survey and the account you’re moving it from and the account you’re moving it to.

Hope this helps,
Chad

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4:26
May 13, 2008


Danielle

Guest

What is the service charge for transferring a survey from a paid account to a free account?

5:07
May 13, 2008


cheri

Admin

posts 798

Hi, Danielle.

If there is data in the survey, the service charge is $45 per survey.

–Cheri

12:02
October 9, 2008


J Holland

Guest

What if you create the survey (just the survey, no data) in a free account, but then want to move it to a paid account that is already established?  Is there any charge for that?

12:57
October 9, 2008


Mario

Admin

Boulder, CO

posts 884

As a courtesy, we can move a copy of a survey from one account to another within surveygimo without a charge. You would need to contact support directly at support@sgizmo.com

This is meant as a once or twice sort of thing, not a regular occurence as it is labor intensive and a courtesy to our paid accounts.

we would need the email address/login of the source account, the exact name of the survey, and the email address/login for the target account.

Mario Lurig
Sales Engineer - SurveyGizmo
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