I have designed a survey with multiple-choice responses (radio buttons) of Excellent, Good, Fair, Poor, and Unknown. I would like to create a report that omits the Unknown responses. I have tried setting up multiple filters, one for each question, that selects “any” responses that “do not equal” “Unkown.” However, when I run that report, the unknown responses are still included in the reports for each item. Any suggestions on what I'm doing wrong? Thanks…

cheri said:

Hi, Ingrid.

Try filtering for 'any' responses that equal Excellent, Good, Fair, Poor.

I hope this helps, Ingrid!

–Cheri

I tried that too, and the report still includes “Uknown” responses! Anyone have any other suggestions?

Ingrid

jonathan said:

Hello, Ingrid!

I'd like to look at this for you, but there's quite a few surveys on your account. Could you tell me which survey, and which question it is?

What type of filter are you using? Are you running a summary report or exporting your data as text?

Thanks!

Jonathan,

Thanks for agreeing to take a look. The survey in question is in the Closed section; it's titled LVT Executive Director Evaluation. I am trying to set up a filter on all the questions that include “Uknown” as one (or more) of the responses, and filter OUT the Unknown responses. I am running into this problem when I try to run a summary report in Survey Gizmo.

Ingrid