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Issues with Exported Data to CSV

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3:03
February 25, 2009


atisdale

Guest

I have downloaded my data to a csv file but the colums do not line up.  I noticed that at the end of the file where there should have been only a 1 or 2 for yes and no there is instead a zip code which is a question asked later in the survey (by five questions).  What is going on?

4:43
February 25, 2009


Mario

Admin

Boulder, CO

posts 994

Generally the csv export is working properly, this seems survey/data specific. Can you please provide the question number and the exact survey name and we can take a look? Thanks!

Mario Lurig
Sales Engineer – SurveyGizmo
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1:47
March 5, 2009


Newbie

Guest

Hi – I'm having the same problem but I'm using dynamic logic pages in my survey.  Is there a way to standardize the export results to show all columns regardless if no answer was selected?

4:20
March 5, 2009


jonathan

Admin

posts 1129

Newbie said:

Hi – I'm having the same problem but I'm using dynamic logic pages in my survey.  Is there a way to standardize the export results to show all columns regardless if no answer was selected?


Hi, Newbie!

We are working on implementing an option that will include all possible answers as collumns in the export in our future versions of SurveyGizmo; though currently the easiest way is to create a “dummy” record with all possible answers selected. You can do this by clicking on the link found underneath the publishing tab.

 - Jonathan

Jonathan Turk, SurveyGizmo Account Manager
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The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.