Support Forums

Questions about surveying? How does this thing work? We're here to help!

The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.

Current User: Guest

Partial Survey with no responses

Topic Locked
UserPost

8:30
December 4, 2008


JMcKenna

New Member

posts 2

I have a multi-page survey with requireds on each page. There are several cases where a partial survey has no questions that have been answered. I understand that partial surveys occur when some questions are answered but the survey is not completed, i.e., clicking on the next button but not the submit. If a respondent is viewing the first page, which has required questions, and clicks on the next button without answering any questions the same first page is appropriately displayed with an error message indicating that there required questions. If a user goes no further, is this recorded as a partial with no reponses? Is there any other way a survey can be recorded as partial while having no answered questions.

Thanks in advance.


John

12:02
December 5, 2008


Chad

Admin

posts 776

Hi John,

Yes there is in fact.  To be really technical a Partial response is created when our system receives ANY information from a survey this includes system information.  So when the Next Page button is clicked regardless of errors the response will become a partial.

Hope this helps,

Chad

Did this answer help? Let us know!
Want to be a SurveyGizmo ninja? Learn here!

12:32
December 5, 2008


JMcKenna

New Member

posts 2

Thanks, Chad. I suspected as much. Just wanted to be sure before explaining to my client.

John

Chad said:

Hi John,

Yes there is in fact.  To be really technical a Partial response is created when our system receives ANY information from a survey this includes system information.  So when the Next Page button is clicked regardless of errors the response will become a partial.

Hope this helps,

Chad




The Forums are now closed, because much of the older info is out of date.

Check out our Knowledge Base, ask a support question: Support.SurveyGizmo.com or ask a sales question with our Sales Contact Form.