| User | Post |
|
10:48
October 25, 2007
|
julie
New Member
| | | |
|
| posts 1 |
|
|
Dear mr. / mrs.
I upgraded my account from a personal to a pro account to unlock the response overflow.
However, I still cannot access the extra responses. Could you please make these responses accessible to me?
Thanks in advance!
|
|
|
7:02
October 25, 2007
|
Chad
Admin
| | | |
|
| posts 776 |
|
|
Hi Julie,
Your responses have been unlocked, sorry for the delay.
-Chad
|
|
|
|
|
11:03
October 31, 2007
|
Márcia
Guest
| | | |
|
| |
|
|
I upgraded my account from a personal to a pro account to unlock the response overflow.
However, I still cannot access the extra responses. Could you please make these responses accessible to me?
Thanks!
|
|
|
|
|
Márcia,
Your responses have been unlocked. Sorry about the delay (this isn’t automated quite as well as we would like yet).
-Christian
|
|
|
7:43
January 24, 2008
|
ONEmagazine
Guest
| | | |
|
| |
|
|
ditto here. upgraded to a personal account and my overflows have not been unlocked.
thanks.
|
|
|
|
|
Your responses are now unlocked. Sorry about the delay.
-Christian
|
|
|
12:14
May 27, 2009
|
Onur
Guest
| | | |
|
| |
|
|
Same here. I just upgraded to personal account a few minutes ago, and I need my overflows urgently.
Thanks.
|
|
|
2:01
May 27, 2009
|
jonathan
Admin
| | | |
|
| posts 1129 |
|
|
Hey, Onur!
I've unlocked your responses, you should be good to go. :-)
|
Jonathan Turk, SurveyGizmo Account Manager
Did this answer help? Let us know!
Want to be a SurveyGizmo Expert? Learn here!
|
|
|
4:17
May 27, 2009
|
Onur
Guest
| | | |
|
| |
|
|
Thanks, great reply speed!
Meanwhile, some constructive feedback :If you don't have specific reasons for the manual unlock process, I think it would be rather trivial to implement the auto-unlock feature. Instant gratification all the way!
|
|
|
7:04
May 27, 2009
|
jonathan
Admin
| | | |
|
| posts 1129 |
|
|
Hey, Onur!
The responses actually should be unlocking themselves when you upgrade. We're looking into this to fix it asap.
|
Jonathan Turk, SurveyGizmo Account Manager
Did this answer help? Let us know!
Want to be a SurveyGizmo Expert? Learn here!
|
|
Forums
Topic Locked
Topic RSS 
