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Forums Surveys & Research Still having issue’s with a published survey

Still having issue’s with a published survey

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6:39
May 20, 2009

NH48

Guest

1

I have published and sent out a survey this morning, I have since made amendments to it. When I sent a test to myself it is still showing as the old version - I have used the [[surveylink]] within the email invites I send out, so does this link not change when I make changes. I will need to send out a reminder next week and want to make sure that they receive the correct link.

Kind regards

Nina

8:50
May 20, 2009

jonathan

Admin

posts 1129

2

Hello, Nina!

What have you changed about the survey? Have you created a new version of the survey or just updated your current version?

When you make changes to a survey (save changing the survey link itself) you and your respondents won't immediately see the changes if you're cached in a session of that survey. We do this becaus,e imagine you're in the middle of a survey and the survey creator moves a required question from page 2 to page 1 while you're already one page 1, then you click to page 2 – you would miss that question entirely.

Anyone who hasn't visited the survey before the changes went through will see the new changes, only those who visited the survey before the changes will be cached in that session.

Jonathan Turk, SurveyGizmo Account Manager
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2:52
May 21, 2009

NH48

Guest

3

Ok thanks for you help – I just tested it and it seems to be working. I do have another question tho……..

I sent the survey out to 50 people and 1 failed to deliver as the email address is wrong, am I able to amend the email address?? I don't want to have to add another single name invite as it will skew the report at the end.

9:29
May 21, 2009