Compare SurveyGizmo Accounts:
SurveyGizmo has four different flavors when it comes to accounts. The grids below show the major differences in each account type in terms of Account Features, Survey Features, Question Types, Advanced Features, Publishing/Invite Options, Reporting, Support, Accessibility and Payment Options.
While the grids will definitely show you exactly what is included at each level... it's really long because we keep adding new features.
To keep it simple, here is a brief "what's what" of each account level:
A fully functional account (not a demo), it has limited features but is perfect for small surveys, blogs, etc. Free accounts are limited to 250 responses per month (across all surveys), but you get 250 more the next month and there is no limit to the number of responses you collect over time.
Personal Accounts
This is what you would expect from a standard survey tool. You have a nice monthly cap of 1,000 responses (again, no limits on accumulation over time) and every feature you've come to expect in a standard survey software package. It's comparable to other products in the same price range and it also has the added benefits of: complete design control, email invites, star rating, web-page embedding and accessibility.
Pro Accounts
This is where the gloves come off. Advanced features such as Survey Actions, Validation, Piping/Repeating, Auto-responders are included in this package. You also get a more robust reporting tool and export options. This plan is for professional marketers and researchers that know what they want and have just been looking for a tool that can keep pace with them.
Enterprise Accounts
More power and more features than a Pro Account. Many more reporting options including Satisfaction Meters, TURF Analysis, SPSS export, responses in PDF format, report scheduling and automated emailing. What really makes this level shine is: private domains, phone support, 20 users, advanced user permissions with 7 user teams, and integration with third-party vendors like SalesForce.com and ExactTarget.
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Thinking of switching?Read Top 10 Reasons to Switch to SurveyGizmo. (PDF download) |
Overall Account Features:
Enterprise$159/moCreate Account |
(Most Popular)Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Number of surveys | Unlimited | Unlimited | Unlimited | Unlimited |
| Number of questions | Unlimited | Unlimited | Unlimited | Unlimited |
| Response Bandwidth
Total survey responses allowed per month. No limit on the number of responses you collect over time. |
50,000 | 5,000 | 1,000 | 250 |
| No contract. Leave any time, with your data |  |
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| Account Users | 20 | 5 | 1 | 1 |
| Team-Based Permissions Manage teams that work in 'virtual' accounts, all separate and secure from each other. |
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| User-Based Permissions | |
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| We won't delete your data! Even if you downgrade -- build trends over time!* You can always delete your data | |
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Sign up forEnterprise |
Sign up forPro |
Sign up forPersonal |
Sign up forFree |
Core Survey/Poll/Quiz Features
Enterprise$159/moCreate Account |
Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Create Surveys | |
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| Create Polls | |
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| Create Evaluations | |
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| Create Quizzes | |
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| Upload images & files |
500 meg |
30 meg |
10 meg |
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| Embed external images & media Use images & logos hosted on your own website | |
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| Randomize Question Options & Rows | |
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| Randomize Question Order You can also link questions together or exclude questions from randomization. | |
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| Randomize page Order You can also exclude pages from randomization. | |
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| Personalize Your Surveys You can personalize your surveys & question text by passing in values through the query string! | |
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| Page Skip Logic Create survey branches the old fashion way,jumping between pages. | |
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Simple Jumps |
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| Spell Check | |
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| Fully Customizable XHTML/CSS Templates You can also include images, logos, or CSS files from your site | |
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| Upload images & files |
50 meg |
3 meg |
1 meg |
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Sign up forEnterprise |
Sign up forPro |
Sign up forPersonal |
Sign up forFree |
Question Types (highly customizable, but ready to go 'out of the box')
Enterprise$159/moCreate Account |
Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Text boxesAlso known as short-form open text questions. | |
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| EssayAlso known as long-form open text questions. | |
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| Multiple Text boxesAsk for multiple answers in a vertical column of text areas. | |
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| Table of Text boxesAsk for multiple answers in a table of text boxes. | |
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| Multiple Choice - RadioSingle answer, multiple choice | |
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| Multiple Choice - CheckboxesMultiple answer, multiple choice | |
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| Multiple Choice - MenusSingle answer, multiple choice in drop-down menu format | |
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| List of ChoicesSingle answer, multiple choice in list menu format | |
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| Rating ScaleA scale of choices (scale is completely customizable) | |
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| Table of Radio ChoicesThe most common form of table question, one answer per row | |
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| Table of CheckboxesMultiple answers per row | |
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| Table of Drop-down MenusSingle answer per row, can also create cascading choices | |
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| RankingRank options from top to bottom in order of preference | |
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| Contact InformationA nice pre-packaged group of common (and customizable contact fields) | |
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| Star-based RankingSimple hover over the number of stars for your selection, and click (very slick) | |
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| Continuous SumA standard survey question type | |
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| File Uploads Survey takers can upload resumes, creative samples, or data files, etc. | |
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| Hidden Fields Store hidden calculations, passed variables, mom's secret cookie recipes, etc -- without displaying them to the survey taker. | |
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| Custom Matrix/Tables Combine multiple types of tables columns into a single table | |
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| Image Choice Create your own multiple choice question using uploaded photos and images. | |
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| Instructions/Text Add marketing copy, instructions, or custom HTML code anywhere on your survey | |
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| Images & Video Add images and multimedia, complete with css hooks and alt-text | |
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| Poll Charts Give some feedback to the survey takers, add poll charts (pie, horizontal or vertical bar charts to your survey) | |
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Sign up forEnterprise |
Sign up forPro |
Sign up forPersonal |
Sign up forFree |
Advanced Survey Features
Enterprise$159/moCreate Account |
Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Validation Ensure high-quality data through pattern rules and data checking | |
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| Show/Run/Require Rules A better alternative to Page Jumping: questions and pages can determine when they should be visible or required based on rules. | |
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| Question Piping & Repeating
Push answers from one question into another question or repeat questions once for every answer |
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| Page Piping & Repeating
Push answers from one question into another page or repeat entire pages for every answer |
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| A/B/C... Split testing Split questions into 2-7 test samples. Use to shorten surveys & test copy | |
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| External Database Sync Send/Receive information to outside websites & databases | |
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| Survey Actions Have your survey act on the data in real-time. (See individual actions below) | |
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| Auto-Responders Send auto-responder from the survey (HTML & Text). Content can be driven from data collected in this survey. | |
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| Mobile SMS Send mobile text messages from the survey. Content can be driven from data collected in this survey. | |
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| Web Page Redirect Redirect respondents to different web addresses after the survey (or within it for disqualification). Data from the survey can be passed too. | |
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| Advanced Logic The advanced form of page jumping and disqualification logic, create multi-condition rules. | |
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| Scoring Logic Score a response with Tally or Keyed answers. | |
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| Get Web Content Dynamically load data from third-party services into a survey. | |
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| HTTP Form PostDynamically send & load data from third-party service (more options than the above). | |
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| SalesForce IntegrationUpdate, Query and create records in your linked SalesForce Account! | |
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| ExactTarget IntegrationUpdate, Query and Create subscribers in your linked ExactTarget Account! | |
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| Mobile Text Messages Trigger SMS messages from surveys and use mobile surveys. | |
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| Custom ScriptingNeed SurveyGizmo to do something that's not 'out of the box'? Use the Scripting control to create custom behaviors | |
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| Similarity MatchingCreate a matchmaker service or recommendation wizard with SurveyGizmo | |
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| MatchingCreate a matchmaker service or recommendation wizard with SurveyGizmo | |
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| Password Protection Protect your surveys with unique & self-expiring passwords | |
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| Pre-Populate Upload an Excel® or .csv document and pre-populate your survey (also possible in real-time with our HTTP POST action) | |
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| Link Surveys Link surveys together so answers from one, will flow into the next | |
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Sign up forEnterprise |
Sign up forPro |
Sign up forPersonal |
Sign up forFree |
Publishing Options
Enterprise$159/moCreate Account |
Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Publish Surveys to a URL | |
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| Embed Surveys & Forms into an existing webpage | |
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| Embed Surveys & Forms Embed into social networking sites (like MySpace or FaceBook) | |
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| Track Abandonment rates & conversions |
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| Personalized subdomains mycompany.sgizmo.com | 5 per acct! |
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| Secure Surveys (https://) Use secure-socket layer (SSL) surveys to encrypt sensitive information | |
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| Duplicate Entry Protection Use cookies & IP addresses to prevent multiple submissions | |
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| Geo-Tracking by IP Address Divulges geographic location of responses | |
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| Email Invites Upload contacts and generate email invitations. | up to 10,000/month (or unlimited through your own ESP) |
up to 5,000/month |
up to 1,000/month |
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| Email Invites (Advanced Features) Email reminders to the stragglers. Send HTML emails. Additional contact fields available. Check your content deliverability with our SPAM Score feature! | |
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| Secure Email Invite Links Send Secure Survey links through our Email Invite system | |
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| Surveyfeeds (Website Hotspots) Create URLs and areas on your website that your marketers can use to "drop" in surveys, polls & quizzes anytime | |
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| Private Branded Domains survey.mywebsite.com - allows surveys to appear under your web domain instead of sgizmo.com | |
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Sign up forEnterprise |
Sign up forPro |
Sign up forPersonal |
Sign up forFree |
Reporting & Export Options
Enterprise$159/moCreate Account |
Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Number of reports per survey | unlimited | unlimited | unlimited | unlimited |
| Core Reporting Summary Reports, Response Browsing | |
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| Scheduled Reporting have reports emailed to you and your team | |
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| Report Formats Formats for the reports | Online, Excel, Word, PDF | Online, Excel, Word, PDF | Online | Online |
| Embed Reports Embed an auto-updating version of your report in your website or blog | |
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| Report Segmentation/Filtering Filter your reports by any question or value (including URL values!) | |
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| TURF Analysis Shows the unduplicated reach of multiple answer options | |
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| Combined Report Combine multiple surveys into a single report (great for multi-lingual survey versions) | |
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| Cross Tabulation Combine multiple surveys into a single report (great for multi-lingual survey versions) | |
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| Individual Responses Browse, print and edit individual responses | (plus, PDF Export) |
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| Export Data to Excel, CSV | |
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| Export SPSS | |
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Sign up forEnterprise |
Sign up forPro |
Sign up forPersonal |
Sign up forFree |
Support & Professional Services
Enterprise$159/moCreate Account |
Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Free Support MethodsForums, FAQ, Tutorials | |
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| Email Support Our customer service team will usually reply in one business day or less. | |
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Please ask questions on our Forums |
| Phone Support Speak directly to the developers to get your question answered. | Included Free |
emergency only | emergency only | emergency only |
| Professional Services Need help building your survey, or advice on how best to do it? Call for a quote.. | |
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| Open API Access Integrate our API with outside apps. Ask us for details. | |
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Sign up forEnterprise |
Sign up forPro |
Sign up forPersonal |
Sign up forFree |
Accessibility
Enterprise$159/moCreate Account |
Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Accessible Survey Designs Our surveys meet Section 508 accessibility guidelines read more |
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| International Language (UTF-8) | |
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Sign up forEnterprise |
Sign up forPro |
Sign up forPersonal |
Sign up forFree |
Payment Options
Enterprise$159/moCreate Account |
Pro$49/moCreate Account |
Personal$19/moCreate Account |
Basic/Free$0Create Account |
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| Payment Options | MasterCard, Visa, American Express & PayPal. |
It's free | ||
| Invoicing | Need an Invoice? Save 10% Annual invoicing is available for Pro and Enterprise. |
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| Non-profits | Non-Profit and Educational Discounts 50%-off annual subscriptions to Pro or Enterprise (Certain restrictions apply. Contact support for more information or to set up an invoice). |
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