Thank you for taking this short survey! We appreciate your time and value your opinion. Your answers help us evaluate our support, make improvements, and retain our reputation as the market leader in customer service.
This survey takes 5 minutes. Complete the questions below and click submit when you are done.
3. Please rate your experience with HelpSystems. *This question is required.
4. Were you directed to a person with the skills necessary to address your issue on your initial call? *This question is required.
5. If it took more than one person to resolve your issue, how satisfied were you with the assistance you received?
6. If you needed to contact technical support again, would you trust this support analyst to handle another issue for you? *This question is required.
7. How did you contact our technical support? *This question is required.