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TFA Dining Services Customer Satisfaction Survey 2013

TFA Dining Services Customer Satisfaction Survey

1. Please rate the dining area atmosphere at Woodruff Dining Hall in terms of the following: *This question is required.

Space Cell	Excellent	Very Good	Good	Fair	Poor
Having convenient hours of operation
Maintaining a clean service area
Maintaining a clean seating area
Provide clean plates/bowls, silverware and glasses/cups
Availability of seating options
Easily finding wanted food/beverage items

2. Based on your experience with Woodruff Dining Hall, how would you rate the overall dining area atmosphere? *This question is required.

3. Please rate the customer service at Woodruff Dining Hall in terms of the following: *This question is required.

Space Cell	Excellent	Very Good	Good	Fair	Poor
Being served in timely manner
Friendly and helpful staff
Professional appearance of the staff
Being responsive to my questions and concerns
Being receptive to my menu suggestions

4. Based on your experience with Woodruff Dining Hall, how would you rate the overall customer service? *This question is required.

5. Please rate the quality of the food at Woodruff Dining Hall in terms of the following: Please select the answer that best describes your opinion *This question is required.

Space Cell	Excellent	Very Good	Good	Fair	Poor
Being prepared in a clean, sanitary environment
Having an appealing presentation
Being prepared with high-quality, fresh ingredients
Being served at the right temperature
Consistent food quality

6. Based on your experience with Woodruff Dining Hall, how would you rate the overall quality of the food? *This question is required.

7. Please rate the menu at Woodruff Dining Hall in terms of the following: *This question is required.

Space Cell	Excellent	Very Good	Good	Fair	Poor
Offering a variety of menu choices at each meal
Offering a variety of menu choices throughout the week
Offering new menu items to keep pace with changing trends
Providing healthy menu options

8. Based on your experience with Woodruff Dining Hall, how would you rate the overall menu? *This question is required.

9. Based on your experience at Woodruff Dining Hall, how would you rate your overall satisfaction? *This question is required.

10. Please add any comments you may have about Woodruff Dining Hall and your experience so far.