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HRMC Clinic Patient Opinion Survey

A. Reception

Thank you for choosing Huron Regional Medical Center. Your evaluation is the most important part of our efforts to continuously improve and maintain the quality of care and services. Our goal is to exceed your expectations.

This survey asks about the care you received during your hospital experience. By sharing your thoughts and feelings you can help us improve the care we provide. Please take a few minutes to complete the survey and return it postage paid. Each survey is reviewed by leadership, so please feel free to provide your honest feedback.

It has been said: “Home is where the heart is.” All of our hearts working together will make this healthcare center the home for exceptional healthcare service. Thank you for taking a few minutes to share your opinion. If you have any questions about this survey or concerns about your hospital experience, please feel free to contact us anytime at 605-353-6565.

Sincerely,

David Dick
HRMC President and CEO
605-353-6565 or 800-529-0115

Which clinic did you visit?
Was the reception area easy to find?
Were you immediately and courteously acknowledged by personnel?
Was the registration process completed with promptness and timeliness?
Did the reception person take time to answer your questions?
Were your patient payment and billing questions addressed?