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The Center for Eye Care and Optical Patient Satisfaction Survey

Page One

Thank you for taking our satisfaction questionnaire.

It will take only 2-3 minutes to complete. We appreciate your business and value your opinion. We want to do everything we can to serve you.

All your answers are confidential and help us to serve you better.
How satisfied are you with your ability to schedule a timely appointment? Including ease of getting through on the phone, the manners of the person scheduling your appointment & clarity of your appointment information?
How satisfied are you with the professionalism and helpfulness of the receptionist staff?
How satisfied are you with the extent to which our staff respected your privacy?
How satisfied are you with the wait time in the office?
How satisfied are you with the comfort, cleanliness, and amenities of the office?
How satisfied are you with your Technicians? (courtesy, respect, sensitivity, friendliness, knowledge)
How satisfied are you with your eye doctor? Was he/she respectful, courteous, thorough and competent? Did he/she explain procedures, diagnoses and treatments thoroughly?
How satisfied are you with the check-out staff? (courtesy, respect, sensitivity, friendliness)
How satisfied are you with the quality of the educational information that you received (if applicable)?
How satisfied are you with your understanding of the next steps in your plan of care?
During your visit to The Center for Eye Care and Optical, did you visit our Optical Dispensary? If so, how satisfied were you with their service?
Would you recommend The Center for Eye Care and Optical to your friends and/or family?
This question requires a valid email address.
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