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Performance Evaluation

Customer / Project Information

Thank you for taking the time to complete the ABS Consulting Performance Evaluation. By answering a few brief questions below you will help us to continually improve our products and services. We request and evaluate customer feedback on a periodic basis throughout the duration of the project as well as at the end of each project to ensure we are meeting or exceeding expectations. Each entry will be reviewed in accordance with our ISO 9001:2008/14001:2004 certified Quality and Environmental Management System.

Please answer the following questions and choose the most appropriate response to the following statements.

1. Can we use you as a customer reference? *This question is required.
YesNo
4. Our project team has delivered all expected services (project to date). *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeNot Applicable
5. The quality of the services has been satisfactory. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeNot Applicable
6. The services have been performed in a timely manner. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeNot Applicable
7. You have received good value for the services provided. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeNot Applicable
8. Our project team has been professional and customer-focused. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeNot Applicable
9. You would hire us again. *This question is required.
Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeNot Applicable