Luxury:health&beauty

Hello, I'm Sumeyra studying in Integrated Product Design MSc at Brunel University London. This survey is a part of my Master's Dissertation focusing on redefining luxury experience in health and beauty world. It contains a series of questions that covers understanding of user perception for the luxury in terms of health and beauty and customer behavior. It is anonymous and all the information will only be used for academic purposes. Thanks in advance for accepting to complete this survey.

1. What is your age? *This question is required.

2. What is your gender? *This question is required.

3. Where do you live in? *This question is required.

4. Do you have/buy any luxury health & beauty product? (skin care, hair care, make-up, fragrance etc) *This question is required.Please see the list of some luxury beauty brands in the link http://www.harrods.com/online-designers-by-category#5_beauty?icid=L2-BeautyBrand-redirect-ALL-121012

5. Why do you not buy any luxury health and beauty product? *This question is required.Please check all that apply.

6. In which product lines you are more likely to buy luxury products? Please rate below *This question is required.

Space Cell	Rating
Skin care *This question is required	Reset star selection 1 out of 5 stars for Skin care: Rating 2 out of 5 stars for Skin care: Rating 3 out of 5 stars for Skin care: Rating 4 out of 5 stars for Skin care: Rating 5 out of 5 stars for Skin care: Rating
Hair care *This question is required	Reset star selection 1 out of 5 stars for Hair care: Rating 2 out of 5 stars for Hair care: Rating 3 out of 5 stars for Hair care: Rating 4 out of 5 stars for Hair care: Rating 5 out of 5 stars for Hair care: Rating
Oral care *This question is required	Reset star selection 1 out of 5 stars for Oral care: Rating 2 out of 5 stars for Oral care: Rating 3 out of 5 stars for Oral care: Rating 4 out of 5 stars for Oral care: Rating 5 out of 5 stars for Oral care: Rating
Baby care *This question is required	Reset star selection 1 out of 5 stars for Baby care: Rating 2 out of 5 stars for Baby care: Rating 3 out of 5 stars for Baby care: Rating 4 out of 5 stars for Baby care: Rating 5 out of 5 stars for Baby care: Rating
Bath and body *This question is required	Reset star selection 1 out of 5 stars for Bath and body: Rating 2 out of 5 stars for Bath and body: Rating 3 out of 5 stars for Bath and body: Rating 4 out of 5 stars for Bath and body: Rating 5 out of 5 stars for Bath and body: Rating
Fragrance *This question is required	Reset star selection 1 out of 5 stars for Fragrance: Rating 2 out of 5 stars for Fragrance: Rating 3 out of 5 stars for Fragrance: Rating 4 out of 5 stars for Fragrance: Rating 5 out of 5 stars for Fragrance: Rating
Make-up *This question is required	Reset star selection 1 out of 5 stars for Make-up: Rating 2 out of 5 stars for Make-up: Rating 3 out of 5 stars for Make-up: Rating 4 out of 5 stars for Make-up: Rating 5 out of 5 stars for Make-up: Rating

7. Please give some names of your favourite luxury brands in terms of your preferred product lines above. (eg Esteé Lauder-skin care) *This question is required.

8. What does luxury mean to you in terms of health & beauty? *This question is required.Please check all that apply.

9. From your perspective, what does luxury mean to you in terms of health & beauty? *This question is required.Please check all that apply.

10. Please rate the factors below that motivate you to buy luxury products *This question is required.

Space Cell	Rating
Price	Reset star selection 1 out of 5 stars for Price: Rating 2 out of 5 stars for Price: Rating 3 out of 5 stars for Price: Rating 4 out of 5 stars for Price: Rating 5 out of 5 stars for Price: Rating
Quality	Reset star selection 1 out of 5 stars for Quality: Rating 2 out of 5 stars for Quality: Rating 3 out of 5 stars for Quality: Rating 4 out of 5 stars for Quality: Rating 5 out of 5 stars for Quality: Rating
Product features (ingredients, colour, texture, smell, etc)	Reset star selection 1 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating 2 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating 3 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating 4 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating 5 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating
Brand heritage	Reset star selection 1 out of 5 stars for Brand heritage: Rating 2 out of 5 stars for Brand heritage: Rating 3 out of 5 stars for Brand heritage: Rating 4 out of 5 stars for Brand heritage: Rating 5 out of 5 stars for Brand heritage: Rating
Brand equity	Reset star selection 1 out of 5 stars for Brand equity: Rating 2 out of 5 stars for Brand equity: Rating 3 out of 5 stars for Brand equity: Rating 4 out of 5 stars for Brand equity: Rating 5 out of 5 stars for Brand equity: Rating
Brand ethics	Reset star selection 1 out of 5 stars for Brand ethics: Rating 2 out of 5 stars for Brand ethics: Rating 3 out of 5 stars for Brand ethics: Rating 4 out of 5 stars for Brand ethics: Rating 5 out of 5 stars for Brand ethics: Rating
Brand values	Reset star selection 1 out of 5 stars for Brand values: Rating 2 out of 5 stars for Brand values: Rating 3 out of 5 stars for Brand values: Rating 4 out of 5 stars for Brand values: Rating 5 out of 5 stars for Brand values: Rating
Emotions	Reset star selection 1 out of 5 stars for Emotions: Rating 2 out of 5 stars for Emotions: Rating 3 out of 5 stars for Emotions: Rating 4 out of 5 stars for Emotions: Rating 5 out of 5 stars for Emotions: Rating
Product functionality	Reset star selection 1 out of 5 stars for Product functionality: Rating 2 out of 5 stars for Product functionality: Rating 3 out of 5 stars for Product functionality: Rating 4 out of 5 stars for Product functionality: Rating 5 out of 5 stars for Product functionality: Rating
Packaging (size, material, functionality, colours, graphics, etc)	Reset star selection 1 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating 2 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating 3 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating 4 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating 5 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating
İn-store experience (interior design, customer treatments, easy access information, etc)	Reset star selection 1 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating 2 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating 3 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating 4 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating 5 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating
Online experience (web design, apps, tutorials, informative videos, etc)	Reset star selection 1 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating 2 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating 3 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating 4 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating 5 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating
Customer services (before and after sales)	Reset star selection 1 out of 5 stars for Customer services (before and after sales): Rating 2 out of 5 stars for Customer services (before and after sales): Rating 3 out of 5 stars for Customer services (before and after sales): Rating 4 out of 5 stars for Customer services (before and after sales): Rating 5 out of 5 stars for Customer services (before and after sales): Rating
Brand ads	Reset star selection 1 out of 5 stars for Brand ads: Rating 2 out of 5 stars for Brand ads: Rating 3 out of 5 stars for Brand ads: Rating 4 out of 5 stars for Brand ads: Rating 5 out of 5 stars for Brand ads: Rating
User reviews	Reset star selection 1 out of 5 stars for User reviews: Rating 2 out of 5 stars for User reviews: Rating 3 out of 5 stars for User reviews: Rating 4 out of 5 stars for User reviews: Rating 5 out of 5 stars for User reviews: Rating

11. Please rate the factors below that might motivate you to buy luxury products *This question is required.

Space Cell	Rating
Price	Reset star selection 1 out of 5 stars for Price: Rating 2 out of 5 stars for Price: Rating 3 out of 5 stars for Price: Rating 4 out of 5 stars for Price: Rating 5 out of 5 stars for Price: Rating
Quality	Reset star selection 1 out of 5 stars for Quality: Rating 2 out of 5 stars for Quality: Rating 3 out of 5 stars for Quality: Rating 4 out of 5 stars for Quality: Rating 5 out of 5 stars for Quality: Rating
Product features (ingredients, colour, texture, smell, etc)	Reset star selection 1 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating 2 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating 3 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating 4 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating 5 out of 5 stars for Product features (ingredients, colour, texture, smell, etc): Rating
Brand heritage	Reset star selection 1 out of 5 stars for Brand heritage: Rating 2 out of 5 stars for Brand heritage: Rating 3 out of 5 stars for Brand heritage: Rating 4 out of 5 stars for Brand heritage: Rating 5 out of 5 stars for Brand heritage: Rating
Brand equity	Reset star selection 1 out of 5 stars for Brand equity: Rating 2 out of 5 stars for Brand equity: Rating 3 out of 5 stars for Brand equity: Rating 4 out of 5 stars for Brand equity: Rating 5 out of 5 stars for Brand equity: Rating
Brand ethics	Reset star selection 1 out of 5 stars for Brand ethics: Rating 2 out of 5 stars for Brand ethics: Rating 3 out of 5 stars for Brand ethics: Rating 4 out of 5 stars for Brand ethics: Rating 5 out of 5 stars for Brand ethics: Rating
Brand values	Reset star selection 1 out of 5 stars for Brand values: Rating 2 out of 5 stars for Brand values: Rating 3 out of 5 stars for Brand values: Rating 4 out of 5 stars for Brand values: Rating 5 out of 5 stars for Brand values: Rating
Emotions	Reset star selection 1 out of 5 stars for Emotions: Rating 2 out of 5 stars for Emotions: Rating 3 out of 5 stars for Emotions: Rating 4 out of 5 stars for Emotions: Rating 5 out of 5 stars for Emotions: Rating
Product functionality	Reset star selection 1 out of 5 stars for Product functionality: Rating 2 out of 5 stars for Product functionality: Rating 3 out of 5 stars for Product functionality: Rating 4 out of 5 stars for Product functionality: Rating 5 out of 5 stars for Product functionality: Rating
Packaging (size, material, functionality, colours, graphics, etc)	Reset star selection 1 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating 2 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating 3 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating 4 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating 5 out of 5 stars for Packaging (size, material, functionality, colours, graphics, etc): Rating
İn-store experience (interior design, customer treatments, easy access information, etc)	Reset star selection 1 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating 2 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating 3 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating 4 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating 5 out of 5 stars for İn-store experience (interior design, customer treatments, easy access information, etc) : Rating
Online experience (web design, apps, tutorials, informative videos, etc)	Reset star selection 1 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating 2 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating 3 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating 4 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating 5 out of 5 stars for Online experience (web design, apps, tutorials, informative videos, etc): Rating
Customer services (before and after sales)	Reset star selection 1 out of 5 stars for Customer services (before and after sales): Rating 2 out of 5 stars for Customer services (before and after sales): Rating 3 out of 5 stars for Customer services (before and after sales): Rating 4 out of 5 stars for Customer services (before and after sales): Rating 5 out of 5 stars for Customer services (before and after sales): Rating
Brand ads	Reset star selection 1 out of 5 stars for Brand ads: Rating 2 out of 5 stars for Brand ads: Rating 3 out of 5 stars for Brand ads: Rating 4 out of 5 stars for Brand ads: Rating 5 out of 5 stars for Brand ads: Rating
User reviews	Reset star selection 1 out of 5 stars for User reviews: Rating 2 out of 5 stars for User reviews: Rating 3 out of 5 stars for User reviews: Rating 4 out of 5 stars for User reviews: Rating 5 out of 5 stars for User reviews: Rating

12. If you have any other opinion for the question above, please indicate in the textbox below.

13. Do you feel yourself committed to any luxury brand? *This question is required.

14. Please give the name of the brand and reason for your commitment shortly. *This question is required.

15. Please rank the shopping options below regarding to your preference. (1 most prefered - 5 least prefered) *This question is required. Note: for the following table each column is restricted to a single answer across all rows.

	1	2	3	4	5
Brand retail stores (eg Burberry, Dior)	1	2	3	4	5
Deparment stores (eg Selfridges, Harrods)	1	2	3	4	5
E-commerce pages of the brands	1	2	3	4	5
Online department stores	1	2	3	4	5
Other websites (eg Amazon, Ebay)	1	2	3	4	5

16. Please name your first choice and justify your answer with a short statement. (eg 1st choice department stores since they have wide range products) *This question is required.

17. Do you go to retail stores for your luxury shoppings? *This question is required.If your answer is no, please continue with the question 17

18. How frequently do you visit a luxury retail store?

Please enter an 'other' value for this selection.

19. Why do you prefer to go to a physical store? Please rate below.If you have any other opinion, please indicate in the textbox below.

Space Cell	Rating
Interior design	Reset star selection 1 out of 5 stars for Interior design : Rating 2 out of 5 stars for Interior design : Rating 3 out of 5 stars for Interior design : Rating 4 out of 5 stars for Interior design : Rating 5 out of 5 stars for Interior design : Rating
Direct communication and access the information	Reset star selection 1 out of 5 stars for Direct communication and access the information: Rating 2 out of 5 stars for Direct communication and access the information: Rating 3 out of 5 stars for Direct communication and access the information: Rating 4 out of 5 stars for Direct communication and access the information: Rating 5 out of 5 stars for Direct communication and access the information: Rating
In store treatments	Reset star selection 1 out of 5 stars for In store treatments: Rating 2 out of 5 stars for In store treatments: Rating 3 out of 5 stars for In store treatments: Rating 4 out of 5 stars for In store treatments: Rating 5 out of 5 stars for In store treatments: Rating
Chance for testing out the products	Reset star selection 1 out of 5 stars for Chance for testing out the products: Rating 2 out of 5 stars for Chance for testing out the products: Rating 3 out of 5 stars for Chance for testing out the products: Rating 4 out of 5 stars for Chance for testing out the products: Rating 5 out of 5 stars for Chance for testing out the products: Rating
Emergent necessity	Reset star selection 1 out of 5 stars for Emergent necessity: Rating 2 out of 5 stars for Emergent necessity: Rating 3 out of 5 stars for Emergent necessity: Rating 4 out of 5 stars for Emergent necessity: Rating 5 out of 5 stars for Emergent necessity: Rating
Fun factor	Reset star selection 1 out of 5 stars for Fun factor: Rating 2 out of 5 stars for Fun factor: Rating 3 out of 5 stars for Fun factor: Rating 4 out of 5 stars for Fun factor: Rating 5 out of 5 stars for Fun factor: Rating
Enter another option	Reset star selection 1 out of 5 stars for Other: Rating 2 out of 5 stars for Other: Rating 3 out of 5 stars for Other: Rating 4 out of 5 stars for Other: Rating 5 out of 5 stars for Other: Rating

20. What would you look for in a luxury interior design? Please rate below.If you have any other opinion, please indicate in the textbox below.

Space Cell	Rating
Natural materials and warmth atmosphere	Reset star selection 1 out of 5 stars for Natural materials and warmth atmosphere: Rating 2 out of 5 stars for Natural materials and warmth atmosphere: Rating 3 out of 5 stars for Natural materials and warmth atmosphere: Rating 4 out of 5 stars for Natural materials and warmth atmosphere: Rating 5 out of 5 stars for Natural materials and warmth atmosphere: Rating
Fresh looking, relaxed and contemporary environment	Reset star selection 1 out of 5 stars for Fresh looking, relaxed and contemporary environment: Rating 2 out of 5 stars for Fresh looking, relaxed and contemporary environment: Rating 3 out of 5 stars for Fresh looking, relaxed and contemporary environment: Rating 4 out of 5 stars for Fresh looking, relaxed and contemporary environment: Rating 5 out of 5 stars for Fresh looking, relaxed and contemporary environment: Rating
Minimalist and clean design	Reset star selection 1 out of 5 stars for Minimalist and clean design: Rating 2 out of 5 stars for Minimalist and clean design: Rating 3 out of 5 stars for Minimalist and clean design: Rating 4 out of 5 stars for Minimalist and clean design: Rating 5 out of 5 stars for Minimalist and clean design: Rating
Vintage look	Reset star selection 1 out of 5 stars for Vintage look: Rating 2 out of 5 stars for Vintage look: Rating 3 out of 5 stars for Vintage look: Rating 4 out of 5 stars for Vintage look: Rating 5 out of 5 stars for Vintage look: Rating
Glamour	Reset star selection 1 out of 5 stars for Glamour: Rating 2 out of 5 stars for Glamour: Rating 3 out of 5 stars for Glamour: Rating 4 out of 5 stars for Glamour: Rating 5 out of 5 stars for Glamour: Rating
Elements that reflect brand's value	Reset star selection 1 out of 5 stars for Elements that reflect brand's value: Rating 2 out of 5 stars for Elements that reflect brand's value: Rating 3 out of 5 stars for Elements that reflect brand's value: Rating 4 out of 5 stars for Elements that reflect brand's value: Rating 5 out of 5 stars for Elements that reflect brand's value: Rating
In-store technology	Reset star selection 1 out of 5 stars for In-store technology: Rating 2 out of 5 stars for In-store technology: Rating 3 out of 5 stars for In-store technology: Rating 4 out of 5 stars for In-store technology: Rating 5 out of 5 stars for In-store technology: Rating
Tactile surfaces	Reset star selection 1 out of 5 stars for Tactile surfaces: Rating 2 out of 5 stars for Tactile surfaces: Rating 3 out of 5 stars for Tactile surfaces: Rating 4 out of 5 stars for Tactile surfaces: Rating 5 out of 5 stars for Tactile surfaces: Rating
Reflection of brand's design aesthetic	Reset star selection 1 out of 5 stars for Reflection of brand's design aesthetic: Rating 2 out of 5 stars for Reflection of brand's design aesthetic: Rating 3 out of 5 stars for Reflection of brand's design aesthetic: Rating 4 out of 5 stars for Reflection of brand's design aesthetic: Rating 5 out of 5 stars for Reflection of brand's design aesthetic: Rating
Enter another option	Reset star selection 1 out of 5 stars for Other: Rating 2 out of 5 stars for Other: Rating 3 out of 5 stars for Other: Rating 4 out of 5 stars for Other: Rating 5 out of 5 stars for Other: Rating

21. Why do you not prefer to shop in-storePlease check all that apply

22. Do you buy luxury beauty products online? *This question is required.If your answer is no, please continue with the question 23.

23. How often do you shop luxury products online?

Please enter an 'other' value for this selection.

24. What would be your motivation for shopping online? Please rate below.If you have any other opinion, please indicate in the textbox below.

Space Cell	Rating
Absence of a physical store nearby	Reset star selection 1 out of 5 stars for Absence of a physical store nearby: Rating 2 out of 5 stars for Absence of a physical store nearby: Rating 3 out of 5 stars for Absence of a physical store nearby: Rating 4 out of 5 stars for Absence of a physical store nearby: Rating 5 out of 5 stars for Absence of a physical store nearby: Rating
Time saving	Reset star selection 1 out of 5 stars for Time saving: Rating 2 out of 5 stars for Time saving: Rating 3 out of 5 stars for Time saving: Rating 4 out of 5 stars for Time saving: Rating 5 out of 5 stars for Time saving: Rating
Easy access to wide range of products	Reset star selection 1 out of 5 stars for Easy access to wide range of products: Rating 2 out of 5 stars for Easy access to wide range of products: Rating 3 out of 5 stars for Easy access to wide range of products: Rating 4 out of 5 stars for Easy access to wide range of products: Rating 5 out of 5 stars for Easy access to wide range of products: Rating
Brand recognition	Reset star selection 1 out of 5 stars for Brand recognition: Rating 2 out of 5 stars for Brand recognition: Rating 3 out of 5 stars for Brand recognition: Rating 4 out of 5 stars for Brand recognition: Rating 5 out of 5 stars for Brand recognition: Rating
Positive reviews	Reset star selection 1 out of 5 stars for Positive reviews: Rating 2 out of 5 stars for Positive reviews: Rating 3 out of 5 stars for Positive reviews: Rating 4 out of 5 stars for Positive reviews: Rating 5 out of 5 stars for Positive reviews: Rating
Online sales/campaignes	Reset star selection 1 out of 5 stars for Online sales/campaignes: Rating 2 out of 5 stars for Online sales/campaignes: Rating 3 out of 5 stars for Online sales/campaignes: Rating 4 out of 5 stars for Online sales/campaignes: Rating 5 out of 5 stars for Online sales/campaignes: Rating
Functionality of the website/app	Reset star selection 1 out of 5 stars for Functionality of the website/app: Rating 2 out of 5 stars for Functionality of the website/app: Rating 3 out of 5 stars for Functionality of the website/app: Rating 4 out of 5 stars for Functionality of the website/app: Rating 5 out of 5 stars for Functionality of the website/app: Rating
Enter another option	Reset star selection 1 out of 5 stars for Other: Rating 2 out of 5 stars for Other: Rating 3 out of 5 stars for Other: Rating 4 out of 5 stars for Other: Rating 5 out of 5 stars for Other: Rating

25. Do you use any spesific software/app for your online shoppings? *This question is required.

26. If yes, please indicate below the name of the website/software/app you use and justify your answer with a short statement.

27. Why do you not try online shopping in terms of luxury health and beauty products?Please check all that apply

Security concerns
I don't buy any product before testing it
Appealing interior designs
I enjoy the in-store experience more
I prefer face to face communication with staff and direct access to information that i need
I think in-store customer experience is much stronger than online
I usually need the product emergently
I think online shopping tools (websites, apps, softwares) are not sufficient for a good shopping experience

28. What would you look for in a luxury packaging? Please rate below. *This question is required.

Space Cell	Rating
Durability	Reset star selection 1 out of 5 stars for Durability: Rating 2 out of 5 stars for Durability: Rating 3 out of 5 stars for Durability: Rating 4 out of 5 stars for Durability: Rating 5 out of 5 stars for Durability: Rating
Functionality	Reset star selection 1 out of 5 stars for Functionality: Rating 2 out of 5 stars for Functionality: Rating 3 out of 5 stars for Functionality: Rating 4 out of 5 stars for Functionality: Rating 5 out of 5 stars for Functionality: Rating
Reusability (something you want to keep)	Reset star selection 1 out of 5 stars for Reusability (something you want to keep): Rating 2 out of 5 stars for Reusability (something you want to keep): Rating 3 out of 5 stars for Reusability (something you want to keep): Rating 4 out of 5 stars for Reusability (something you want to keep): Rating 5 out of 5 stars for Reusability (something you want to keep): Rating
Interactivity *This question is required	Reset star selection 1 out of 5 stars for Interactivity: Rating 2 out of 5 stars for Interactivity: Rating 3 out of 5 stars for Interactivity: Rating 4 out of 5 stars for Interactivity: Rating 5 out of 5 stars for Interactivity: Rating
Subtlety, authenticity	Reset star selection 1 out of 5 stars for Subtlety, authenticity: Rating 2 out of 5 stars for Subtlety, authenticity: Rating 3 out of 5 stars for Subtlety, authenticity: Rating 4 out of 5 stars for Subtlety, authenticity: Rating 5 out of 5 stars for Subtlety, authenticity: Rating
Size matters	Reset star selection 1 out of 5 stars for Size matters: Rating 2 out of 5 stars for Size matters: Rating 3 out of 5 stars for Size matters: Rating 4 out of 5 stars for Size matters: Rating 5 out of 5 stars for Size matters: Rating
Weight	Reset star selection 1 out of 5 stars for Weight: Rating 2 out of 5 stars for Weight: Rating 3 out of 5 stars for Weight: Rating 4 out of 5 stars for Weight: Rating 5 out of 5 stars for Weight: Rating
Graphic elements	Reset star selection 1 out of 5 stars for Graphic elements: Rating 2 out of 5 stars for Graphic elements: Rating 3 out of 5 stars for Graphic elements: Rating 4 out of 5 stars for Graphic elements: Rating 5 out of 5 stars for Graphic elements: Rating
Glamor, off-the-runway look	Reset star selection 1 out of 5 stars for Glamor, off-the-runway look: Rating 2 out of 5 stars for Glamor, off-the-runway look: Rating 3 out of 5 stars for Glamor, off-the-runway look: Rating 4 out of 5 stars for Glamor, off-the-runway look: Rating 5 out of 5 stars for Glamor, off-the-runway look: Rating
Sleek and edgy design	Reset star selection 1 out of 5 stars for Sleek and edgy design: Rating 2 out of 5 stars for Sleek and edgy design: Rating 3 out of 5 stars for Sleek and edgy design: Rating 4 out of 5 stars for Sleek and edgy design: Rating 5 out of 5 stars for Sleek and edgy design: Rating
Minimalist monochrome design	Reset star selection 1 out of 5 stars for Minimalist monochrome design: Rating 2 out of 5 stars for Minimalist monochrome design: Rating 3 out of 5 stars for Minimalist monochrome design: Rating 4 out of 5 stars for Minimalist monochrome design: Rating 5 out of 5 stars for Minimalist monochrome design: Rating
Vintage look	Reset star selection 1 out of 5 stars for Vintage look: Rating 2 out of 5 stars for Vintage look: Rating 3 out of 5 stars for Vintage look: Rating 4 out of 5 stars for Vintage look: Rating 5 out of 5 stars for Vintage look: Rating
Raw material and finishes	Reset star selection 1 out of 5 stars for Raw material and finishes: Rating 2 out of 5 stars for Raw material and finishes: Rating 3 out of 5 stars for Raw material and finishes: Rating 4 out of 5 stars for Raw material and finishes: Rating 5 out of 5 stars for Raw material and finishes: Rating
Texture	Reset star selection 1 out of 5 stars for Texture: Rating 2 out of 5 stars for Texture: Rating 3 out of 5 stars for Texture: Rating 4 out of 5 stars for Texture: Rating 5 out of 5 stars for Texture: Rating
Tactile surfaces	Reset star selection 1 out of 5 stars for Tactile surfaces: Rating 2 out of 5 stars for Tactile surfaces: Rating 3 out of 5 stars for Tactile surfaces: Rating 4 out of 5 stars for Tactile surfaces: Rating 5 out of 5 stars for Tactile surfaces: Rating
Organic materials	Reset star selection 1 out of 5 stars for Organic materials: Rating 2 out of 5 stars for Organic materials: Rating 3 out of 5 stars for Organic materials: Rating 4 out of 5 stars for Organic materials: Rating 5 out of 5 stars for Organic materials: Rating
Combination of different materials	Reset star selection 1 out of 5 stars for Combination of different materials: Rating 2 out of 5 stars for Combination of different materials: Rating 3 out of 5 stars for Combination of different materials: Rating 4 out of 5 stars for Combination of different materials: Rating 5 out of 5 stars for Combination of different materials: Rating
Reflection of brand's value	Reset star selection 1 out of 5 stars for Reflection of brand's value: Rating 2 out of 5 stars for Reflection of brand's value: Rating 3 out of 5 stars for Reflection of brand's value: Rating 4 out of 5 stars for Reflection of brand's value: Rating 5 out of 5 stars for Reflection of brand's value: Rating
Reflection of brand's design aesthetic	Reset star selection 1 out of 5 stars for Reflection of brand's design aesthetic: Rating 2 out of 5 stars for Reflection of brand's design aesthetic: Rating 3 out of 5 stars for Reflection of brand's design aesthetic: Rating 4 out of 5 stars for Reflection of brand's design aesthetic: Rating 5 out of 5 stars for Reflection of brand's design aesthetic: Rating

29. If you have any other opinion for the question above, please indicate in the textbox below.

30. Please choose the materials below that you prefer in a luxury packaging? *This question is required.Please check all that apply

31. As last words, if there is anything you want to add please add below.

32. For the next step of my dissertation, I would like to form a focus group for deeper, more enjoyable and interactive investigation. If you are preferably London based and willing to participate in, please add your e-mail below or contact me via 1332600@my.brunel.ac.uk. Any contribution is highly appreciated and guarenteed to use only for academic purposes. Thank you!

Luxury:health&beauty

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