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BCBSND Provider Self Service Survey

Page One

Please answer each question about Blue Cross Blue Shield of North Dakota’s Provider Self Service automated phone system for providers with a number between 1 and 10 (with 10 being the best and 1 being the worst)
1. How useful is the Provider Self Service IVR to you? *This question is required.
Space Cell 12345678910
Your Response:
2. Do you use Provider Self Service more than once a week? *This question is required.
Space Cell 12345678910
Your Response:
3. Do you use Provider Self Service outside of normal business hours when Blue Cross Blue Shield of North Dakota’s phone system is operating? *This question is required.
Space Cell 12345678910
Your Response:
Please answer the following questions with a short answer.