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IMGNH Patient Survey

Page One

1. How was your experience at our office?
Space Cell Ranking
Ability to get clinical advice by phone when you need it
Ability to get an appointment when you need it
Courtesy and professionalism of office staff
Bedside manner (caring)
Spending enough time with me
Clear instructions regarding my care
Satisfaction with referrals to specialists, getting lab and test results on time, ease of managing medication changes and medical refills
Getting an urgent care appointment as soon as needed
Getting a check-up or routine care appointment as soon as needed
When calling the office with a medical question during regular business hours, getting an answer the same day
When calling the office with a medical question after regular business hours, getting an answer as soon as needed
Satisfied with how our staff handles referrals to specialists
Satisfied with receiving lab and/or imaging results in a timely fashion
Satisfied with how our staff manages changes in medications
Overall satisfaction with our office
2. How long was your wait at the office?
3. Which one of our locations were you seen in?