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Bed Bug Survey 2015

Page One

Dear Colleague: Over the past several years, NPMA has partnered with Mike Potter and the University of Kentucky to conduct regular surveys about bed bugs.  Industry participation has been strong, allowing us ot collect data on what pest management professionals are experiencing in the field in regard to bed bugs. So that we can continue to support the industry and consumers in understanding this pest, we once again ask PMPs operating in the United States to take 10-15 minutes to fill out and return this survey. Your feedback is requested by March 20, 2015. If your company has more than one branch, please answer only for the branch at which you are located or with the help of regional/district/other branch managers, please fill out a separate survey for each location. We will share results as soon as the responses are tabulated. We appreciate your support.
2. Have you treated or been asked to treat for bed bugs within the past year?
3. What percentage of your company's pest control revenue last year came from bed bug service work?
4. What was the AVERAGE amount your residential customers (single family home owners) spent treating bed bugs in 2014? Please include total treatment. (Please answer the average TOTAL cost, not just for the initial treatment if more than one was required.) Please do not include apartment or condo buildings here.
5. What was the AVERAGE amount your apartment/condominium customers spent treating their buildings for bed bugs in 2014? (Please answer the average TOTAL cost owners/managers spent, not just for the initial treatment if more than one was required.)
6. What was the AVERAGE amount your hotel/motel customers spent treating their buildings for bed bugs in 2014? (Please answer the average TOTAL cost, not just for the initial treatment if more than one was required.)
7. How did your bed bug service work change between 2013 and 2014?
8. Over the past year, do you feel that the incidence of bed bugs in your region:
9. How would you describe your customers' level of concern with bed bugs in 2014 compared with that of customers you serviced in 2013?
10. In which of the following locations have you encountered bed bugs? (Please check all that apply.)
12. Which of the following methods are you currently using to find bed bugs? (Please check all that apply.)
13. How interested are your customers in preventive inspection services for bed bugs?
14. How willing are your customers to pay for preventive inspection services for bed bugs?
15. Does your company perform preventive/proactive bed bug services (i.e. - monitoring, visual inspection, application, etc.)?
16.
  1. If you do provide proactive/preventive services, what services do you provide? (Check all that apply.)
17. Which of the following methods do you normally use to control bed bugs? (Please check all that apply.)
18. If you use insecticides in bed bug control, which type do you use? (Check all that apply.)
19. If you treat beds, which part(s) of the bed unit do you generally treat?
20. Please list the top three insecticides you routinely use for bed bug control. Please include the chemical name with the product name, if possible.
21. On average, about how many service visits does it take to control bed bugs?
Space Cell 12345 or more
Insecticide Based Treatment Programs
Heat Based Treatment Programs
22. How satisfied are you with the performance of today's bed bug insecticides?
23. Have you encountered bed bug populations that appear to be resistant to insecticides?
24. About how long does your company spend in treating an AVERAGE size bed bug infestation initally in a residential setting. (We recognize there are many variables associated with this question; however, please base your answer on an AVERAGE size infestation, amount of clutter, etc. in residential environments including single family homes, apartments, condominiums, townhomes, etc.)
25. What does your company typically require for customer preparation for bed bug treatments? (Check all that apply.)
26. What is the biggest customer-oriented challenge in treating bed bugs?
27. Which of the following pests do you consider the most difficult to control?
28. Do you receive more bed bug calls at certain times of the year?
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