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MOIA Volunteer Manager

Job Posting, Volunteer Manager

NYC Mayor’s Office of Immigrant Affairs

Job Posting, Volunteer Manager



The Mayor’s Office of Immigrant Affairs (MOIA) promotes the well-being of immigrant communities by recommending policies and programs that facilitate the successful integration of immigrant New Yorkers into the civic, economic, and cultural life of the City. Current initiatives include coordinating a citywide effort to provide legal information and support to immigrants who may be eligible for President Obama’s 2014 executive action on immigration, supporting the IDNYC municipal identification card program, promoting citizenship among immigrants, increasing language access across City government, and expanding immigrant access to justice as a tool for fighting poverty and inequality. In much of our work, we partner with legal service providers, community-based organizations, and leaders in the community to reach New York City immigrants residents.

Job Description

MOIA seeks a dynamic candidate to help recruit, train, and manage volunteers for MOIA initiatives and events. A number of MOIA initiatives provide opportunities for volunteers, including our monthly citizenship assistance and financial empowerment clinics, interpretation and translation opportunities through New York City’s Volunteer Language Bank, and events related to New York City’s response to the federal executive action on immigration. The Volunteer Manager will work closely with MOIA and other city agencies, as well as legal service provider and nonprofit partners, to help manage our volunteer needs and ensure positive experiences for both MOIA volunteers and community members who participate in MOIA events. The Volunteer Manager will also provide overall support for MOIA’s executive action initiative as needed, and report to the Executive Director of MOIA’s Executive Action program.

The Volunteer Manager’s duties will include, but not be limited to, the following:

- Work with MOIA staff and partners in other City agencies, legal service providers, and non-profit organizations to identify volunteer needs;

- Develop volunteer position descriptions and recruit and screen potential volunteers;

- Manage and track regular communications with MOIA’s volunteer network;

- Conduct volunteer trainings and orientations to prepare volunteers for upcoming events;

- Organize logistics around volunteer participation and arrange for supervision of volunteers;

- Develop tools and resources to help improve the volunteer experience, including post-event evaluations;

- Maintain and update MOIA’s online volunteer registration tool; and

- Develop and manage volunteer policies and protocols.


Qualifications:

- Bachelor’s Degree;

- At least two years of professional experience, ideally working with volunteers;

- Ability to communicate effectively verbally and in writing with a diverse range of stakeholders;

- Excellent customer service and interpersonal skills;

- Ability to motivate and inspire others;

- Strong administrative skills, and experience with Microsoft Office (especially Excel) and Outlook;

- Ability to think creatively, work independently and exercise a high degree of initiative to accomplish tasks and solve problems;

- Willingness to work evenings and weekends; and

- Multilingual preferred, but not required.


Applicants are encouraged to submit applications immediately. Salary is commensurate with experience.

The City of New York is an Equal Opportunity Employer. To apply, submit cover letter, resume and three references here. 
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